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Strategic SaaS Customer Success Manager - Hybrid/Remote

Akeneo, Boston, MA, United States


A leading Product Experience company seeks a Customer Success Manager in Boston to enhance customer engagement and optimize product usage. With a strong emphasis on relationship building and risk management, you'll manage key accounts, ensuring customer satisfaction and retention. This role offers a dynamic environment with a focus on employee growth and collaborative support. Benefits include flexible work hours, professional development budgets, and wellness initiatives. Candidates with 2+ years in SaaS or tech are encouraged to apply. #J-18808-Ljbffr