Regional Portfolio Manager
SupportFinity™, New York, NY, United States
SUMMARY / OBJECTIVE
The Regional Portfolio Manager (RPM) is responsible for the overall performance of properties in the established portfolio. Responsible for maintaining satisfactory occupancy levels, revenue collections, regulatory compliance, quality of appearance, maintenance, property staff supervision, hiring, performance management & training.
DESCRIPTION This posting is for a future opportunity. We are not actively hiring for this role at this time, but we welcome applications from candidates who would like to be considered when the position becomes available.
ESSENTIAL FUNCTIONS
Understands the financial, physical and ownership/agency goals for properties assigned. Communicates goals to the property staff and monitor progress toward goals established.
Reviews redacted property budget with property staff.
Maintain operational files according to established policy.
Monitors occupancy and unit turn management daily. Arranges necessary marketing, staffing and other resources as required.
Monitors all revenue collections. Is responsible for accounting for 100% of revenue at the completion of each month.
Monitors lease & regulatory compliance. Oversees lease violations, termination notices issued to residents and eviction actions.
Collaborates with the compliance management team to ensure that all certification work performed is acceptable and meets expectations. Is responsible for holding the Property Manager accountable to Compliance Department requirements.
Hires, trains, and manages performance of all property staff members.
Ensures property expenses are managed to the budget and looks for ways to perform more efficiently.
Approves property staff purchases according to the established policy.
Prepares for and attends (or assigns appropriate alternate) agency inspections. Assists Asset Manager with agency inspection responses.
Required to perform on-site property and unit inspections according to established policy.
Property performance reporting as required (KPI, Investor, Client, Agency)
Manages maintenance activities, including work orders, preventative maintenance, triannual unit inspections.
Performs other related duties as assigned.
COMPETENCIES
Ability to supervise multiple employees
Ability to self‑direct and manage multiple projects, objectives, & deadlines
Ability to research and respond to detailed requests in writing
Ability to use a computer for word processing, spreadsheets, and e‑mail
Ability to write legibly
Ability to work in a collaborative manner, as a member of a project team
Ability to relate professionally with contractors, vendors, residents, & employees
Ability to communicate effectively with people from diverse backgrounds
Ability to understand and monitor budgets
Ability to commit to the mission and values of the Management Company
Ability to be flexible to change work plans
Ability to maintain a professional personal appearance
Ability to drive a car (and a valid driver’s license) to inspect projects
Ability to comprehend and effectively manage complex regulatory requirements
Ability to obtain a Montana Property Manager license and applicable affordable program designations
Excellent verbal and written communication skills.
Excellent interpersonal skills with good negotiation tactics.
Proactive and independent with the ability to take initiative.
Excellent time management skills with a proven ability to meet deadlines.
Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
Proficient with Microsoft Office Suite or related software.
Experience using Yardi or another property management software highly preferred.
SUPERVISORY RESPONSIBILITIES
Yes
WORK ENVIRONMENT
Office environment; may work remote
TRAVEL REQUIRED
Yes, up to 50% of the time (maybe more) for traveling between properties and/or to training.
EDUCATION
High school diploma or equivalent required. Training in property or real estate management related to affordable housing. Bilingual in Spanish preferred but not required.
EXPERIENCE
A minimum of 5 years of managerial and administrative experience. Preference given to individuals with experience managing multiple properties and teams of property staff. Experience and/or training in a related field of affordable housing programs (Section 8, HUD, RD, Tax Credit, etc.).
OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS Physical: Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods.
Sensory: Frequently required to read documents, written and financial reports, and plans. Must be able to distinguish normal sounds with some background noise, as in accepting phone calls, interacting with President, Vice President and other staff, etc. Must be able to speak clearly and understand/be understood using the English language.
Cognitive: Frequently required to concentrate on intense detail with constant interruption. Must be able to attend to a task/function for 1 hour or more. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.
Environmental Conditions: Frequent exposure to seasonal conditions in outside weather. Occasional exposure to toxins and poisonous substances, dust, and loud noises.
Equipment: Frequently required to use a computer, phone, copier, and fax machine.
Northwest Real Estate Capital Corp. is an equal opportunity employer and does not discriminate in employment on account of race, color, religion, age, sex, national origin, disability status, marital status, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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DESCRIPTION This posting is for a future opportunity. We are not actively hiring for this role at this time, but we welcome applications from candidates who would like to be considered when the position becomes available.
ESSENTIAL FUNCTIONS
Understands the financial, physical and ownership/agency goals for properties assigned. Communicates goals to the property staff and monitor progress toward goals established.
Reviews redacted property budget with property staff.
Maintain operational files according to established policy.
Monitors occupancy and unit turn management daily. Arranges necessary marketing, staffing and other resources as required.
Monitors all revenue collections. Is responsible for accounting for 100% of revenue at the completion of each month.
Monitors lease & regulatory compliance. Oversees lease violations, termination notices issued to residents and eviction actions.
Collaborates with the compliance management team to ensure that all certification work performed is acceptable and meets expectations. Is responsible for holding the Property Manager accountable to Compliance Department requirements.
Hires, trains, and manages performance of all property staff members.
Ensures property expenses are managed to the budget and looks for ways to perform more efficiently.
Approves property staff purchases according to the established policy.
Prepares for and attends (or assigns appropriate alternate) agency inspections. Assists Asset Manager with agency inspection responses.
Required to perform on-site property and unit inspections according to established policy.
Property performance reporting as required (KPI, Investor, Client, Agency)
Manages maintenance activities, including work orders, preventative maintenance, triannual unit inspections.
Performs other related duties as assigned.
COMPETENCIES
Ability to supervise multiple employees
Ability to self‑direct and manage multiple projects, objectives, & deadlines
Ability to research and respond to detailed requests in writing
Ability to use a computer for word processing, spreadsheets, and e‑mail
Ability to write legibly
Ability to work in a collaborative manner, as a member of a project team
Ability to relate professionally with contractors, vendors, residents, & employees
Ability to communicate effectively with people from diverse backgrounds
Ability to understand and monitor budgets
Ability to commit to the mission and values of the Management Company
Ability to be flexible to change work plans
Ability to maintain a professional personal appearance
Ability to drive a car (and a valid driver’s license) to inspect projects
Ability to comprehend and effectively manage complex regulatory requirements
Ability to obtain a Montana Property Manager license and applicable affordable program designations
Excellent verbal and written communication skills.
Excellent interpersonal skills with good negotiation tactics.
Proactive and independent with the ability to take initiative.
Excellent time management skills with a proven ability to meet deadlines.
Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
Proficient with Microsoft Office Suite or related software.
Experience using Yardi or another property management software highly preferred.
SUPERVISORY RESPONSIBILITIES
Yes
WORK ENVIRONMENT
Office environment; may work remote
TRAVEL REQUIRED
Yes, up to 50% of the time (maybe more) for traveling between properties and/or to training.
EDUCATION
High school diploma or equivalent required. Training in property or real estate management related to affordable housing. Bilingual in Spanish preferred but not required.
EXPERIENCE
A minimum of 5 years of managerial and administrative experience. Preference given to individuals with experience managing multiple properties and teams of property staff. Experience and/or training in a related field of affordable housing programs (Section 8, HUD, RD, Tax Credit, etc.).
OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS Physical: Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods.
Sensory: Frequently required to read documents, written and financial reports, and plans. Must be able to distinguish normal sounds with some background noise, as in accepting phone calls, interacting with President, Vice President and other staff, etc. Must be able to speak clearly and understand/be understood using the English language.
Cognitive: Frequently required to concentrate on intense detail with constant interruption. Must be able to attend to a task/function for 1 hour or more. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.
Environmental Conditions: Frequent exposure to seasonal conditions in outside weather. Occasional exposure to toxins and poisonous substances, dust, and loud noises.
Equipment: Frequently required to use a computer, phone, copier, and fax machine.
Northwest Real Estate Capital Corp. is an equal opportunity employer and does not discriminate in employment on account of race, color, religion, age, sex, national origin, disability status, marital status, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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