Senior Director, Postal Logistics
UNAVAILABLE, West Chicago, IL, United States
Company Description
A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.
Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method—we go where ideas will work best.
We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, and the Publicis Commerce Exchange.
Job Description Epsilon requires a motivated individual that understands the needs of high-volume direct mail with close ties to the USPS. They must possess a solid grasp on USPS system regulations in their current form and stay abreast of all changes and the impact they may have on Epsilon and their mailing clients including understanding how to reduce mail piece time in process, optimize mail processes, net financial outcomes, and working with USPS to deal with situations that require urgency. High level communications and continuous improvement are also foundational needs related in this position.
Responsibilities Responsibilities:
Primary interface for Epsilon with the USPS
Represents Epsilon at MTAC and regularly attends meetings local PCC and the National Postal Forum
Tracks & monitors mail performance – scorecards & MailTrail reporting
Engages with the USPS on all postal promotions, prepares analysis and financial impact for each, develops presentation materials to communicate throughout the company and tracks and reports on promotion savings
Investigates, troubleshoots, and resolves all USPS service/delivery issues
Provides detailed analysis on postage/logistics to identify opportunities to drive efficiencies
Tracks and reports on all mail volumes by client and plant
Manages all PAF renewals, set-up & renewal of permits and MID assignments
Demonstrate the necessary knowledge of USPS Postal Regulations and ensure they are keeping up to date on USPS changes.
Manage the mail processing teams as well as work with the logistics staff.
In-depth in understanding of all classes of mail, Manifest mailing, Drop Shipment procedures, Co-mingle, Mail Piece Design processes, Destination Entry, etc.
Review and recommend postal documentation preparation enhancements in tune with the USPS standards to avoid errors and/or rejections on mailings.
Ability to effectively communicate mail list concerns with Clients, Print Production, Account Teams, Production, IS and/or customers in a professional manner as needed.
Create customer focused and cost-effective postal optimization services to achieve on time deliveries with documented ROI.
Maintain excellent relationship that Epsilon has with regional and local USPS representatives.
Create and provide relevant postal training offerings to Account Teams, Print Production, Production and support teams.
Participate in the RFP reviews for prospective clients and ask questions of Project Management, Manufacturing, Leadership or Sales team to ensure services provided are cost effective for the client.
Responsible for reporting any problems related to meeting customer delivery requirements.
Manage all USPS permit related activities such as reconciliation report generation, opening new permits
Review all USPS incentive programs and advise which ones Epsilon and our clients can benefit from.
Track all USPS incentive savings
Qualifications Preferred Education & Work Experience:
Minimum 6 years of experience in working with all facets of postal regulations and logistics, preferred direct contact with postal representatives
Solid understanding of USPS policies, procedures, and regulations as well as Canadian Post requirements
Strong working knowledge of mail processing software and their modules including BCC Redpoint software
Working knowledge of various file formats/types (.csv, .tst, .dbf, etc)
Excellent computer/data processing skills through certification and /or previous job training
Excellent written, oral and presentation skills
Additional Information The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:
Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances
The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.
Compensation Range: $121,315 - $174,300 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 04/30/2026.
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Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method—we go where ideas will work best.
We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, and the Publicis Commerce Exchange.
Job Description Epsilon requires a motivated individual that understands the needs of high-volume direct mail with close ties to the USPS. They must possess a solid grasp on USPS system regulations in their current form and stay abreast of all changes and the impact they may have on Epsilon and their mailing clients including understanding how to reduce mail piece time in process, optimize mail processes, net financial outcomes, and working with USPS to deal with situations that require urgency. High level communications and continuous improvement are also foundational needs related in this position.
Responsibilities Responsibilities:
Primary interface for Epsilon with the USPS
Represents Epsilon at MTAC and regularly attends meetings local PCC and the National Postal Forum
Tracks & monitors mail performance – scorecards & MailTrail reporting
Engages with the USPS on all postal promotions, prepares analysis and financial impact for each, develops presentation materials to communicate throughout the company and tracks and reports on promotion savings
Investigates, troubleshoots, and resolves all USPS service/delivery issues
Provides detailed analysis on postage/logistics to identify opportunities to drive efficiencies
Tracks and reports on all mail volumes by client and plant
Manages all PAF renewals, set-up & renewal of permits and MID assignments
Demonstrate the necessary knowledge of USPS Postal Regulations and ensure they are keeping up to date on USPS changes.
Manage the mail processing teams as well as work with the logistics staff.
In-depth in understanding of all classes of mail, Manifest mailing, Drop Shipment procedures, Co-mingle, Mail Piece Design processes, Destination Entry, etc.
Review and recommend postal documentation preparation enhancements in tune with the USPS standards to avoid errors and/or rejections on mailings.
Ability to effectively communicate mail list concerns with Clients, Print Production, Account Teams, Production, IS and/or customers in a professional manner as needed.
Create customer focused and cost-effective postal optimization services to achieve on time deliveries with documented ROI.
Maintain excellent relationship that Epsilon has with regional and local USPS representatives.
Create and provide relevant postal training offerings to Account Teams, Print Production, Production and support teams.
Participate in the RFP reviews for prospective clients and ask questions of Project Management, Manufacturing, Leadership or Sales team to ensure services provided are cost effective for the client.
Responsible for reporting any problems related to meeting customer delivery requirements.
Manage all USPS permit related activities such as reconciliation report generation, opening new permits
Review all USPS incentive programs and advise which ones Epsilon and our clients can benefit from.
Track all USPS incentive savings
Qualifications Preferred Education & Work Experience:
Minimum 6 years of experience in working with all facets of postal regulations and logistics, preferred direct contact with postal representatives
Solid understanding of USPS policies, procedures, and regulations as well as Canadian Post requirements
Strong working knowledge of mail processing software and their modules including BCC Redpoint software
Working knowledge of various file formats/types (.csv, .tst, .dbf, etc)
Excellent computer/data processing skills through certification and /or previous job training
Excellent written, oral and presentation skills
Additional Information The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:
Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances
The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.
Compensation Range: $121,315 - $174,300 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 04/30/2026.
#LI-AB1
#J-18808-Ljbffr