Autonomous Operations Director People & Admin · Salt Lake City
SupportFinity™, Salt Lake City, UT, United States
Autonomous Operations Director, People & Admin • Salt Lake City
PassiveLogic – a hyper‑scale AI company transforming autonomous systems, energy, and the built environment.
About the Role
This is a career‑defining opportunity to serve as the operational bridge between AI systems and physical infrastructure. The Director will lead global deployment and operational scaling of autonomous building systems, treating deployments as a structured learning system and continuously improving operations through disciplined metrics and feedback loops.
This Is An Operations Director Role Responsible For
Application engineering: Digital‑twin project deployment
Site deployments, contractor coordination, and construction execution through the life cycle
24/7 incident and change management of autonomous operations (with a focus on EU sites)
You will lead cross‑functional teams across the pipeline that includes site surveys, digital‑twin development, project engineering, and contractor coordination. You will ensure deployments run smoothly, timelines are met, customers succeed, and performance of autonomous buildings continuously improves.
What You’ll Do
Deployment Strategy & Operational Leadership
Lead global deployment operations for autonomous HVAC and building systems
Lead Application Engineering and Deployment teams, overseeing external contractors
Establish structured rollout plans, deployment phases, and operational playbooks
Ensure deployments meet schedule, quality, and performance targets
Identify operational risks early and coordinate cross‑team mitigation
Deployment Planning & Construction Coordination
Plan phased deployments across customer sites
Coordinate deployment and commissioning sequencing with the Applied Engineering team, interfacing with customers and driving contractors
Think in terms of autonomy skill rollouts, validation loops, and structured field learning
Identify, vet, hire, and manage local installers and contractors globally
Application Engineering (Digital Twin Project Deployment)
Model buildings into digital twins using PassiveLogic’s ontology framework
Integrate the digital twin with HVAC, sensors, and meters
Configure and deploy control models to optimize performance, energy use, and occupant comfort
Validate, calibrate, and continuously refine the digital twin
Field Integration & Technical Oversight
Ensure clean technical coordination between field teams, contractors, and engineering
Translate field constraints into actionable feedback for AI and product engineering teams
Guide commissioning efforts and system performance validation
Customer Interface & 24/7 Life‑cycle Operations
Help customers understand autonomy operations and build trust
Coordinate issue triage and ensure systematic resolution
Track and improve performance metrics and service reliability
Systems Feedback & Continuous Improvement
Close the loop between field operations and product engineering
Identify recurring issues and deployment friction
Create repeatable deployment playbooks that improve with each rollout
Help shape the long‑term managed services operating model as the product scales
What You’ll Bring
Comfort in mechanical rooms and deep technical discussions
Motivation by autonomy, robotics, and intelligent infrastructure
Calm leadership under field pressure and structured deployment execution
You must have
7+ years of experience leading complex technology deployments, robotics/system deployments or large‑scale operational rollouts
Hands‑on experience in robotics, mechanical engineering, building automation, retro‑commissioning, HVAC, or building science
Leadership experience managing technical field teams or deployment organizations
Field deployment or commissioning experience in commercial or industrial environments
Ability to read mechanical drawings and control schematics
Comfort working directly with customers, contractors, and technical stakeholders
Strong operational leadership and coordination skills
Comfort operating in fast‑moving, early‑stage environments
You should have
Bachelor’s or master’s degree (or equivalent) in engineering and management
Experience deploying complex hardware/software systems
It’s helpful to have
Knowledge of performance contracting or energy optimization programs
Energy or sustainability certifications (AEE, LEED, BREEAM, WELL, CEM, CBCP, BEAP, CCP, NABERS)
Experience scaling field playbooks across multiple sites
Interest in climate tech and decarbonization
Experience in robotics, autonomous systems, or advanced industrial deployments
Bias toward building the future rather than maintaining the past
Familiarity with BAS protocols (BACnet, Modbus, wireless, analog control systems)
What Success Looks Like (3–6 Months)
Deployment programs are structured, predictable, and on schedule
Application Engineering and Deployment Services teams operate in coordination
Field integrations are clean, minimizing reactive firefighting
Engineering receives clear, structured field feedback
Customers gain confidence in autonomous system deployments
Service operations become repeatable, scalable, and metrics continuously improve
Compensation, Benefits & Perks
Competitive compensation
Generous equity share package
Medical, dental, and vision coverage
Disability and life insurance options
Flex PTO
Team‑building events
Free catered lunch Monday‑Friday
Free ski pass (at Big Cottonwood Canyon)
Free National Park pass
Onsite gym
A Note On Working Onsite
This role is based in our Salt Lake City headquarters. We believe creativity and cohesion flow best when we are all together, so all teams work from one of our office locations five days a week.
When Applying, Include
Cover letter explaining why you are the perfect candidate for PassiveLogic
Resume
Description of a project you personally created, devised, built, managed, organized, or designed that was of your own initiative
Diversity and inclusion
Diversity, inclusion, and belonging are woven into our values. We welcome all, come as you are and bring your whole self. We are proud to be an Equal Opportunity Employer. We celebrate diversity every day by maintaining a safe and inclusive environment for our employees at every stage of their careers.
About PassiveLogic
PassiveLogic enables autonomy for controlled systems and unlocks collaboration between teams to manage those systems. Founded in 2016, we reimagine how we design, build, operate, maintain, and manage infrastructural robots using physics‑based quantum digital twins and a world’s fastest AI compiler, enabling users to create generative digital twins in minutes and launch autonomous control that optimizes for energy use, equipment longevity, and occupant comfort in real time.
#J-18808-Ljbffr
About the Role
This is a career‑defining opportunity to serve as the operational bridge between AI systems and physical infrastructure. The Director will lead global deployment and operational scaling of autonomous building systems, treating deployments as a structured learning system and continuously improving operations through disciplined metrics and feedback loops.
This Is An Operations Director Role Responsible For
Application engineering: Digital‑twin project deployment
Site deployments, contractor coordination, and construction execution through the life cycle
24/7 incident and change management of autonomous operations (with a focus on EU sites)
You will lead cross‑functional teams across the pipeline that includes site surveys, digital‑twin development, project engineering, and contractor coordination. You will ensure deployments run smoothly, timelines are met, customers succeed, and performance of autonomous buildings continuously improves.
What You’ll Do
Deployment Strategy & Operational Leadership
Lead global deployment operations for autonomous HVAC and building systems
Lead Application Engineering and Deployment teams, overseeing external contractors
Establish structured rollout plans, deployment phases, and operational playbooks
Ensure deployments meet schedule, quality, and performance targets
Identify operational risks early and coordinate cross‑team mitigation
Deployment Planning & Construction Coordination
Plan phased deployments across customer sites
Coordinate deployment and commissioning sequencing with the Applied Engineering team, interfacing with customers and driving contractors
Think in terms of autonomy skill rollouts, validation loops, and structured field learning
Identify, vet, hire, and manage local installers and contractors globally
Application Engineering (Digital Twin Project Deployment)
Model buildings into digital twins using PassiveLogic’s ontology framework
Integrate the digital twin with HVAC, sensors, and meters
Configure and deploy control models to optimize performance, energy use, and occupant comfort
Validate, calibrate, and continuously refine the digital twin
Field Integration & Technical Oversight
Ensure clean technical coordination between field teams, contractors, and engineering
Translate field constraints into actionable feedback for AI and product engineering teams
Guide commissioning efforts and system performance validation
Customer Interface & 24/7 Life‑cycle Operations
Help customers understand autonomy operations and build trust
Coordinate issue triage and ensure systematic resolution
Track and improve performance metrics and service reliability
Systems Feedback & Continuous Improvement
Close the loop between field operations and product engineering
Identify recurring issues and deployment friction
Create repeatable deployment playbooks that improve with each rollout
Help shape the long‑term managed services operating model as the product scales
What You’ll Bring
Comfort in mechanical rooms and deep technical discussions
Motivation by autonomy, robotics, and intelligent infrastructure
Calm leadership under field pressure and structured deployment execution
You must have
7+ years of experience leading complex technology deployments, robotics/system deployments or large‑scale operational rollouts
Hands‑on experience in robotics, mechanical engineering, building automation, retro‑commissioning, HVAC, or building science
Leadership experience managing technical field teams or deployment organizations
Field deployment or commissioning experience in commercial or industrial environments
Ability to read mechanical drawings and control schematics
Comfort working directly with customers, contractors, and technical stakeholders
Strong operational leadership and coordination skills
Comfort operating in fast‑moving, early‑stage environments
You should have
Bachelor’s or master’s degree (or equivalent) in engineering and management
Experience deploying complex hardware/software systems
It’s helpful to have
Knowledge of performance contracting or energy optimization programs
Energy or sustainability certifications (AEE, LEED, BREEAM, WELL, CEM, CBCP, BEAP, CCP, NABERS)
Experience scaling field playbooks across multiple sites
Interest in climate tech and decarbonization
Experience in robotics, autonomous systems, or advanced industrial deployments
Bias toward building the future rather than maintaining the past
Familiarity with BAS protocols (BACnet, Modbus, wireless, analog control systems)
What Success Looks Like (3–6 Months)
Deployment programs are structured, predictable, and on schedule
Application Engineering and Deployment Services teams operate in coordination
Field integrations are clean, minimizing reactive firefighting
Engineering receives clear, structured field feedback
Customers gain confidence in autonomous system deployments
Service operations become repeatable, scalable, and metrics continuously improve
Compensation, Benefits & Perks
Competitive compensation
Generous equity share package
Medical, dental, and vision coverage
Disability and life insurance options
Flex PTO
Team‑building events
Free catered lunch Monday‑Friday
Free ski pass (at Big Cottonwood Canyon)
Free National Park pass
Onsite gym
A Note On Working Onsite
This role is based in our Salt Lake City headquarters. We believe creativity and cohesion flow best when we are all together, so all teams work from one of our office locations five days a week.
When Applying, Include
Cover letter explaining why you are the perfect candidate for PassiveLogic
Resume
Description of a project you personally created, devised, built, managed, organized, or designed that was of your own initiative
Diversity and inclusion
Diversity, inclusion, and belonging are woven into our values. We welcome all, come as you are and bring your whole self. We are proud to be an Equal Opportunity Employer. We celebrate diversity every day by maintaining a safe and inclusive environment for our employees at every stage of their careers.
About PassiveLogic
PassiveLogic enables autonomy for controlled systems and unlocks collaboration between teams to manage those systems. Founded in 2016, we reimagine how we design, build, operate, maintain, and manage infrastructural robots using physics‑based quantum digital twins and a world’s fastest AI compiler, enabling users to create generative digital twins in minutes and launch autonomous control that optimizes for energy use, equipment longevity, and occupant comfort in real time.
#J-18808-Ljbffr