Donor Recruitment Associate
American Red Cross, Charleston, SC, United States
Overview
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Join us—Where your Career is a Force for Good!
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become part of the world’s largest humanitarian network, joining a team of welcoming individuals who are exceptional yet unassuming, diverse yet united. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to change lives for the better. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Responsibilities
Assist account managers in ensuring blood drives achieve goals through drive management activities such as on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing online appointment schedules including data entry of appointments, working sign-up tables, or assisting in recruitment meeting preparations.
Provide oversight and record keeping in Hemasphere and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance.
Provide sufficient organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
Schedule and implement education programs for Sponsor contacts, recruitment committees, line volunteers and volunteer tele-recruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives.
Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.
Scope Individual contributor that works under close supervision. Use technical knowledge to solve routine types of problems.
Qualifications Education:
Bachelor’s degree required.
Experience:
1 year of related experience preferred or equivalent combination of education and related experience required.
Management Experience:
NA
Skills & Abilities:
Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to support implementation of programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Responsible for providing own transportation for business purposes. Ability to work on a team.
Travel:
May be required to travel to sites throughout the Red Cross organization.
Policy and Legal
Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
Physical Requirements Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.
Benefits As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
Medical, Dental, Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
EEO and Equal Opportunity The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws.
Apply Apply now! Joining our team will provide you with the opportunity to make your career a force for good. To view the EEOC Summary of Rights, please visit the official summary page.
The American Red Cross is an Equal Opportunity employer and partner with national service networks where applicable. Interested in volunteering? Visit redcross.org/volunteertoday to learn more about most-needed volunteer positions.
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Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become part of the world’s largest humanitarian network, joining a team of welcoming individuals who are exceptional yet unassuming, diverse yet united. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to change lives for the better. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Responsibilities
Assist account managers in ensuring blood drives achieve goals through drive management activities such as on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing online appointment schedules including data entry of appointments, working sign-up tables, or assisting in recruitment meeting preparations.
Provide oversight and record keeping in Hemasphere and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance.
Provide sufficient organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
Schedule and implement education programs for Sponsor contacts, recruitment committees, line volunteers and volunteer tele-recruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives.
Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.
Scope Individual contributor that works under close supervision. Use technical knowledge to solve routine types of problems.
Qualifications Education:
Bachelor’s degree required.
Experience:
1 year of related experience preferred or equivalent combination of education and related experience required.
Management Experience:
NA
Skills & Abilities:
Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to support implementation of programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Responsible for providing own transportation for business purposes. Ability to work on a team.
Travel:
May be required to travel to sites throughout the Red Cross organization.
Policy and Legal
Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
Physical Requirements Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.
Benefits As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
Medical, Dental, Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
EEO and Equal Opportunity The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws.
Apply Apply now! Joining our team will provide you with the opportunity to make your career a force for good. To view the EEOC Summary of Rights, please visit the official summary page.
The American Red Cross is an Equal Opportunity employer and partner with national service networks where applicable. Interested in volunteering? Visit redcross.org/volunteertoday to learn more about most-needed volunteer positions.
#J-18808-Ljbffr