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Personal Lines Account Manager

The Jonus Group, Maryville, TN, United States


Overview Job Description

Seeking a dedicated and experienced Personal Lines Account Manager to join a team. The ideal candidate will have strong account management skills and be proficient in AMS software, preferably Hawksoft. This position will involve working with a variety of personal lines insurance products, including high net worth and standard policies.

Responsibilities

Manage a portfolio of personal lines accounts, including high net worth and standard policies

Build and maintain strong relationships with clients, understanding their insurance needs and providing exceptional service

Process new business, endorsements, and renewals with accuracy and attention to detail

Collaborate with insurance carriers to obtain quotes, negotiate terms, and secure coverage for clients

Stay updated on industry trends, products, and underwriting guidelines to provide informed advice to clients

Assist in resolving client inquiries, issues, and claims in a timely and empathetic manner

contribute to the growth and retention of the personal lines book of business

Uphold company standards and compliance requirements while delivering top-notch service

Qualifications

Proven experience as an Account Manager in the insurance industry

Proficiency in AMS software, preferably Hawksoft

In-depth knowledge of personal lines insurance, including high net worth and standard policies

Strong communication and interpersonal skills, with a customer-focused approach

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