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Amazon Account Manager

AMOREPACIFIC, New York, NY, United States


About the role As a key member of the Digital Business division, the Amazon Account Manager will lead growth initiatives for Amorepacific’s for 3 brands. This role requires deep expertise in Amazon Vendor Central, and a strong understanding of e-commerce operations. Reporting to the Associate Director of Amazon, you’ll oversee account management, analytics, brand strategy, operations, and advertising, while collaborating daily with cross‑functional teams to drive performance.

Responsibilities Account Management

Oversee daily operations for three brands on Amazon Premium Beauty, ensuring smooth execution across 1P models

Manage monthly chargeback reconciliation in coordination with agency and warehouse teams

Lead ASIN creation and product setup by partnering with cross‑functional departments

Monitor inventory levels, stock issues, and transfer requests to maintain availability

Drive forecasting and ordering processes to support sales growth

Collaborate cross‑functionally to shape deals and develop creative business solutions

Resolve customer service issues by liaising with R& I, Brand, and Supply Chain teams

Foster strong relationships with Amazon contacts and external agency partners

Communicate daily with Amazon teams to troubleshoot and resolve operational challenges

Support onboarding of new agencies and tools to accelerate business performance

Deliver against aggressive growth targets and KPIs

Lead new brand launches on Amazon Premium Beauty when applicable

Brand Growth Strategy

Responsible for brand specific Go‑To‑Market strategy

Collaborate with brand trade marketing to drive best in class A+, PDP, Brand Store, etc.

Partner with media teams and agency support to drive Amazon media and advertising initiatives, representing your respective brands

Analytics & Reporting

Monitor Net Sales and oversee the full order lifecycle through final shipment

Deliver weekly sell‑through and account performance recaps

Consolidate and communicate data from Amazon and agency partners to internal teams

Develop reporting dashboards and presentations for internal and external stakeholders

Conduct competitive analysis and track market trends in the beauty category

Job Requirements

Bachelor’s degree in Marketing, Business, or other related field

4+ years of experience in Amazon account management (1P/3P) with Vendor and/or Seller Central experience

Proficient in Microsoft Excel & Powerpoint

SAP experience an added plus but not required

Strong communication skills; must be able to present to leadership and present data in a comprehensive manner

AMOREPACIFIC, US, INC is an equal opportunity and affirmative action employer. We actively seek to maintain a diverse workforce, and AMOREPACIFIC US, INC therefore recruits qualified applicants without regard to race, color, religion, gender, national origin, age, disability, or Vietnam veteran status.

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