Oxford Suites Boise - Sales Coordinator
Oxford Collection Hotels, Boise, ID, United States
At Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We’re looking for passionate, guest-focused individuals to join our team! Whether you’re starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you.
What We Offer
Competitive pay and performance‑based incentives
Medical, dental, and vision coverage for peace of mind
401(k) with profit sharing to invest in your future
Generous paid time off so you can recharge
Exclusive discounts at our properties—because you deserve great getaways, too!
Ongoing training, leadership development, and career growth opportunities
POSITION SUMMARY The Sales Coordinator is responsible for handling the follow up on corporate accounts, meetings and group bookings including managing contracts, making reservations, and correspondence while adhering to sanitation and cleanliness standards. This position provides administrative support to the sales team.
ESSENTIAL DUTIES & RESPONSIBILITIES All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.
Administration & Sales Support (60%)
Respond promptly to inquiries from prospective clients, providing information about the hotel’s facilities, services, and rates
Assist in preparing sales proposals, and contracts
Coordinate sales appointments and meetings with clients
Maintain ongoing communication with clients, addressing questions and providing necessary assistance
Ensure a high level of customer service by addressing client needs and resolving issues promptly and professionally
Track corporate account usages, keep accurate history of group pick‑up and adjust room blocks
Use sales tracking software to record leads, sales activities, and client information
Occasionally make off‑site sales calls
Proactive prospecting of sales segments to keep pipeline full
Occasional assistance at tradeshows and other industry events promoting the hotel
Event Coordination (25%)
Assist in planning and coordinating events, meetings, and conferences held at the hotel
Create room blocks and reservations for incoming groups or clients
Collaborate with Maintenance, Food & beverage, Front Desk and Housekeeping to ensure successful event execution
Prepare, review, and distribute function sheets, ensuring changes are up‑to‑date and payments are secured
Post charges for functions and maintain accurate history of group pick‑up and room block adjustments
Guest Relations (15%)
Interact with guests and prospects to establish strong rapport, identify issues, and resolve problems
Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests
Other (10%)
Maintain organized work areas while adhering to sanitation and cleanliness standards
Assist hotel front desk staff
Adhere to attendance policies and maintain regular availability for scheduled shifts
May participate in the drivers program or other hotel‑related duties as assigned
Core Skills & Values
Autonomous, Self‑Directed – Internally motivated
Company Character – Supports company vision and values
Customer Service – Understands and meets the needs of customers
Detail Orientation – Is accurate with details and numbers
Interpersonal Communication – Relates well to people
Professional Appearance – Presents a professional and polished look
Results Focused – Consistently delivers results
Sales, Persuasion, Influence – Establishes rapport and trust
Education & Experience
High School Diploma or GED preferred
Associate or Bachelor’s degree preferred
1 year administrative experience preferred
Experience with Microsoft Office products
Hospitality experience preferred
Job Requirements
Proof of eligibility to work in the United States
Reliable transportation to and from work
Ability to work a flexible schedule including evening, weekends and holidays
Reliable and consistent attendance
Physical Requirements
Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
Must be able to lift 30 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects
Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
Must be able to climb stairs both inside and outside in a variety of weather conditions
Equal Employment Opportunity Oxford Collection of hotels is proud to be an Equal Employment Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
All offers are contingent on pre‑employment screening.
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What We Offer
Competitive pay and performance‑based incentives
Medical, dental, and vision coverage for peace of mind
401(k) with profit sharing to invest in your future
Generous paid time off so you can recharge
Exclusive discounts at our properties—because you deserve great getaways, too!
Ongoing training, leadership development, and career growth opportunities
POSITION SUMMARY The Sales Coordinator is responsible for handling the follow up on corporate accounts, meetings and group bookings including managing contracts, making reservations, and correspondence while adhering to sanitation and cleanliness standards. This position provides administrative support to the sales team.
ESSENTIAL DUTIES & RESPONSIBILITIES All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.
Administration & Sales Support (60%)
Respond promptly to inquiries from prospective clients, providing information about the hotel’s facilities, services, and rates
Assist in preparing sales proposals, and contracts
Coordinate sales appointments and meetings with clients
Maintain ongoing communication with clients, addressing questions and providing necessary assistance
Ensure a high level of customer service by addressing client needs and resolving issues promptly and professionally
Track corporate account usages, keep accurate history of group pick‑up and adjust room blocks
Use sales tracking software to record leads, sales activities, and client information
Occasionally make off‑site sales calls
Proactive prospecting of sales segments to keep pipeline full
Occasional assistance at tradeshows and other industry events promoting the hotel
Event Coordination (25%)
Assist in planning and coordinating events, meetings, and conferences held at the hotel
Create room blocks and reservations for incoming groups or clients
Collaborate with Maintenance, Food & beverage, Front Desk and Housekeeping to ensure successful event execution
Prepare, review, and distribute function sheets, ensuring changes are up‑to‑date and payments are secured
Post charges for functions and maintain accurate history of group pick‑up and room block adjustments
Guest Relations (15%)
Interact with guests and prospects to establish strong rapport, identify issues, and resolve problems
Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests
Other (10%)
Maintain organized work areas while adhering to sanitation and cleanliness standards
Assist hotel front desk staff
Adhere to attendance policies and maintain regular availability for scheduled shifts
May participate in the drivers program or other hotel‑related duties as assigned
Core Skills & Values
Autonomous, Self‑Directed – Internally motivated
Company Character – Supports company vision and values
Customer Service – Understands and meets the needs of customers
Detail Orientation – Is accurate with details and numbers
Interpersonal Communication – Relates well to people
Professional Appearance – Presents a professional and polished look
Results Focused – Consistently delivers results
Sales, Persuasion, Influence – Establishes rapport and trust
Education & Experience
High School Diploma or GED preferred
Associate or Bachelor’s degree preferred
1 year administrative experience preferred
Experience with Microsoft Office products
Hospitality experience preferred
Job Requirements
Proof of eligibility to work in the United States
Reliable transportation to and from work
Ability to work a flexible schedule including evening, weekends and holidays
Reliable and consistent attendance
Physical Requirements
Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
Must be able to lift 30 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects
Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
Must be able to climb stairs both inside and outside in a variety of weather conditions
Equal Employment Opportunity Oxford Collection of hotels is proud to be an Equal Employment Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
All offers are contingent on pre‑employment screening.
#J-18808-Ljbffr