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Sales Operations Manager

Aetrex, Inc., Teaneck, NJ, United States


Aetrex is the global leader in foot scanning technology. Our very latest scanner, Albert, was created over several years by a team of leading engineers and programmers and represents a major advance in technology for consumers and retailers alike. This revolutionary 3D system joins Aetrex’s fleet of renown foot scanners, including Gaitway, Nova and Eclipse.

We are seeking a highly organized and proactive Sales Operations Manager to support both our domestic and international businesses. This role will be responsible for managing open orders, monitoring order timelines, and partnering closely with sales and operations teams to help ensure on‑time delivery to customers and global partners. The ideal candidate is detail‑oriented, collaborative, and able to work effectively across functions and regions.

Key Responsibilities

Manage and maintain open order reporting across domestic and international business segments

Monitor order timelines and proactively identify risks to ensure delivery dates are met

Partner daily with international sales teams and domestic operations to support successful order fulfillment and delivery execution

Serve as a key point of coordination between sales, operations, and other internal stakeholders to resolve order and delivery issues

Work closely with senior sales leadership and strategic account teams to support customer needs and business priorities

Help improve sales operations processes, reporting, and communication across teams

Provide visibility into order status, delivery performance, and operational challenges to support decision‑making

Qualifications

Experience in sales operations, order management, customer operations, or a related field

Strong organizational skills and close attention to detail

Ability to manage multiple priorities in a fast‑paced environment

Excellent communication and cross‑functional collaboration skills

Experience working with both domestic and international business teams preferred

Strong analytical and reporting skills; advanced Excel skills preferred

Experience with ERP, CRM, or order management systems is a plus

Preferred Traits

Problem‑solver with a proactive mindset

Comfortable working with senior leadership and strategic accounts

Able to balance day‑to‑day execution with process improvement

Strong sense of ownership and follow‑through

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