Customer Service Representative
Stanton Design, Calhoun, GA, United States
Calhoun, GA, 200 Enterprise Dr, Calhoun, Georgia, United States of America
Job Description
Posted Wednesday, March 18, 2026 at 4:00 AM Stanton Carpet is the leading designer and supplier of decorative high quality self-branded carpet, custom fabricated rugs and hard surfaces. Stanton sells its products across the mid to high end residential as well as decorative commercial marketplaces. Stanton is rated #1 Favorite Area Rug Manufacturer for Style, Quality & Service and Top 5 Favorite Carpet Manufacturer among our customers in Floor Focus magazine. Job Duties
Enter sales orders and order changes, including quotes, preparation and follow-up on purchase orders, and confirmation of shipment dates. Taking a high volume of phone calls and answering emails timely. Researching and responding to inventory requests. Researching and responding to shipment status requests and tracking shipments via carriers. Assist with reports and other special projects to support the Customer Service Department. Assist with Sales product issues. Qualifications
Good oral and written communication skills with a demonstrated ability to interact effectively and pleasantly with customers and individuals at all levels of the organization. Ability to type quickly and accurately while speaking with customers on the phone. Ability to navigate and organize emails using MS Outlook. Good organizational skills with the ability to manage time effectively. Ability to schedule and prioritize work, identify potential problems, and implement solutions before they occur. Extreme attention to detail and timely follow-up is required to ensure success.
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Posted Wednesday, March 18, 2026 at 4:00 AM Stanton Carpet is the leading designer and supplier of decorative high quality self-branded carpet, custom fabricated rugs and hard surfaces. Stanton sells its products across the mid to high end residential as well as decorative commercial marketplaces. Stanton is rated #1 Favorite Area Rug Manufacturer for Style, Quality & Service and Top 5 Favorite Carpet Manufacturer among our customers in Floor Focus magazine. Job Duties
Enter sales orders and order changes, including quotes, preparation and follow-up on purchase orders, and confirmation of shipment dates. Taking a high volume of phone calls and answering emails timely. Researching and responding to inventory requests. Researching and responding to shipment status requests and tracking shipments via carriers. Assist with reports and other special projects to support the Customer Service Department. Assist with Sales product issues. Qualifications
Good oral and written communication skills with a demonstrated ability to interact effectively and pleasantly with customers and individuals at all levels of the organization. Ability to type quickly and accurately while speaking with customers on the phone. Ability to navigate and organize emails using MS Outlook. Good organizational skills with the ability to manage time effectively. Ability to schedule and prioritize work, identify potential problems, and implement solutions before they occur. Extreme attention to detail and timely follow-up is required to ensure success.
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