Customer Service Representative: Vestal
Tioga State Bank, Vestal, NY, United States
Job Information
Job Order ID: NY1590570
# of Positions: 1
High School Diploma/GED
Experience Required: 6 months
Salary: $17.50 - $19.00
Duration: Full Time Regular
Shift: First Shift (Day)
Job Description GENERAL SUMMARY: Services customers through various teller transactions. Provides customer service to retain and grow customer relationships. Cross-sells products and services and identifies business opportunities for referrals to appropriate personnel.
ESSENTIAL FUNCTIONS/MAJOR DUTIES:
Services customers through various teller transactions including cashing checks, processing deposits and accepting various payments.
Sells treasurers checks, money orders, etc.
Provides customer service to retain and grow customer relationships by acknowledging and greeting customers in a friendly and courteous manner.
Responds to and follows through on customer inquiries in a timely and professional manner.
Identifies customer products and service needs to enhance customer relationships while achieving the Banks financial goals by actively participating in all sales promotions.
Identifies business opportunities and refers customers to appropriate personnel including Tioga State Investment Services, Commercial Loans, Mortgage Originators and Consumer Loans.
Maintains an accurate cash drawer in accordance with balancing and cash handling standards.
Produces accurate work documentation impacting other internal departments as well as external customers.
Balances the vault and ATM machine(s).
DUTIES SUPPORTING ESSENTIAL FUNCTIONS:
Maintains a thorough knowledge of the features and benefits of all bank consumer products and services.
Maintains a knowledge of and adheres to all policies, procedures and regulations that govern the retail banking function.
Maintains a working knowledge of all applicable software, systems and equipment.
Participates as necessary to ensure that the offices daily responsibilities are met.
Ensures supplies are replenished in a timely manner.
Promotes a positive team environment by exhibiting the Banks Core Values.
Performs other duties as assigned.
Major Skill needed to perform job:
Customer Service
Cash Handling
Discretion
Communication
Applicants can apply online at
https://www.tiogabank.com/resources/about/careers/
#J-18808-Ljbffr
# of Positions: 1
High School Diploma/GED
Experience Required: 6 months
Salary: $17.50 - $19.00
Duration: Full Time Regular
Shift: First Shift (Day)
Job Description GENERAL SUMMARY: Services customers through various teller transactions. Provides customer service to retain and grow customer relationships. Cross-sells products and services and identifies business opportunities for referrals to appropriate personnel.
ESSENTIAL FUNCTIONS/MAJOR DUTIES:
Services customers through various teller transactions including cashing checks, processing deposits and accepting various payments.
Sells treasurers checks, money orders, etc.
Provides customer service to retain and grow customer relationships by acknowledging and greeting customers in a friendly and courteous manner.
Responds to and follows through on customer inquiries in a timely and professional manner.
Identifies customer products and service needs to enhance customer relationships while achieving the Banks financial goals by actively participating in all sales promotions.
Identifies business opportunities and refers customers to appropriate personnel including Tioga State Investment Services, Commercial Loans, Mortgage Originators and Consumer Loans.
Maintains an accurate cash drawer in accordance with balancing and cash handling standards.
Produces accurate work documentation impacting other internal departments as well as external customers.
Balances the vault and ATM machine(s).
DUTIES SUPPORTING ESSENTIAL FUNCTIONS:
Maintains a thorough knowledge of the features and benefits of all bank consumer products and services.
Maintains a knowledge of and adheres to all policies, procedures and regulations that govern the retail banking function.
Maintains a working knowledge of all applicable software, systems and equipment.
Participates as necessary to ensure that the offices daily responsibilities are met.
Ensures supplies are replenished in a timely manner.
Promotes a positive team environment by exhibiting the Banks Core Values.
Performs other duties as assigned.
Major Skill needed to perform job:
Customer Service
Cash Handling
Discretion
Communication
Applicants can apply online at
https://www.tiogabank.com/resources/about/careers/
#J-18808-Ljbffr