Inside Sales Analyst
OOCL North America Group, Mount Pleasant, SC, United States
Location
774 South Shelmore Boulevard, Suite 101, Mount Pleasant, SC 29464
Schedule 8:30AM-5PM M-F
The Team Within our organization, the Sales Support team assists our outside sales representatives who are located throughout the United States. Responsibilities include managing contracts, quoting rates, and reserving allocation on vessels. We are a point of contact for customers when they have questions or issues relating to their contract, and we work closely with other departments internally to ensure that our customers are supported and have a quality experience while doing business with OOCL.
Responsibilities
Assist with contract maintenance, renewals, and space requests.
Qualify, process, and troubleshoot requests for spot quotes, trade offered rates, and bids.
Apply problem solving skills.
Service Contract knowledge (rate & surcharge structure + terms & conditions)
Answer and qualify customer inquiries related to rates and service offerings.
Direct customers to appropriate department as needed.
Collaborate onboarding activities with outside sales.
Minimum Qualifications
Must be able to function in MS Office, especially Excel, Power Apps, and Outlook
Written & Oral Communication Skills
Critical thinking skills
Planning, prioritizing, and multitasking
CRM experience a plus
Who is OOCL? Orient Overseas Container Line is one of the world's largest integrated international container transportation, logistics and terminal companies. As one of Hong Kong's most recognized global brands, OOCL provides customers with fully integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, the Americas, Africa, and Australasia.
OOCL Benefits
Medical & Dental premiums 100% company paid
Optional Vision Insurance
401(k) Retirement Plan + Pension Plan
PTO + Paid Personal Days in addition to PTO + Separate Paid Sick Time Off
Major Holidays Paid
Tuition Assistance after 12 months
Employee Assistance Program
Referral bonus
All employment is contingent upon the successful completion of a background check.
OOCL is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work environment. OOCL does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. For more information, we encourage you to visit us at www.oocl.com.
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Schedule 8:30AM-5PM M-F
The Team Within our organization, the Sales Support team assists our outside sales representatives who are located throughout the United States. Responsibilities include managing contracts, quoting rates, and reserving allocation on vessels. We are a point of contact for customers when they have questions or issues relating to their contract, and we work closely with other departments internally to ensure that our customers are supported and have a quality experience while doing business with OOCL.
Responsibilities
Assist with contract maintenance, renewals, and space requests.
Qualify, process, and troubleshoot requests for spot quotes, trade offered rates, and bids.
Apply problem solving skills.
Service Contract knowledge (rate & surcharge structure + terms & conditions)
Answer and qualify customer inquiries related to rates and service offerings.
Direct customers to appropriate department as needed.
Collaborate onboarding activities with outside sales.
Minimum Qualifications
Must be able to function in MS Office, especially Excel, Power Apps, and Outlook
Written & Oral Communication Skills
Critical thinking skills
Planning, prioritizing, and multitasking
CRM experience a plus
Who is OOCL? Orient Overseas Container Line is one of the world's largest integrated international container transportation, logistics and terminal companies. As one of Hong Kong's most recognized global brands, OOCL provides customers with fully integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, the Americas, Africa, and Australasia.
OOCL Benefits
Medical & Dental premiums 100% company paid
Optional Vision Insurance
401(k) Retirement Plan + Pension Plan
PTO + Paid Personal Days in addition to PTO + Separate Paid Sick Time Off
Major Holidays Paid
Tuition Assistance after 12 months
Employee Assistance Program
Referral bonus
All employment is contingent upon the successful completion of a background check.
OOCL is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work environment. OOCL does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. For more information, we encourage you to visit us at www.oocl.com.
#J-18808-Ljbffr