Inside Sales Representative
American Wheatley, Broken Arrow, OK, United States
The Inside Sales Representative uses professional selling skills to increase sales revenue through cross-selling and up-selling to new and existing customers. This position requires excellent knowledge of all American Wheatley products and services, competitor’s products, Hydronics and Hydronics Accessories. The Inside Sales Representative is responsible for building positive relationships with customers and potential customers regarding American Wheatley to meet or exceed all sales objectives.
Primary Responsibilities
Lead by example with a Safety First mindset in every task
Prospecting for new customers
Respond to and follow-up on all assigned sales leads
Achieve sales targets by increasing the sales and product scope of existing customers
Maintains accurate and current information on all accounts and computer lists
Work with and assist Outside Sales to increase sales in specified territory
Must develop and maintain strong product knowledge and understanding of industry processes
Ensures that customer needs are satisfied through the visibility of new products, pricing, and accessibility
Resolves customer requests, complaints, and problems
Promotes goodwill and conveys a positive image of the Company
Conduct sales calls, via telephone, into the designated target markets to increase profitable sales growth
Identify key contacts and develop strong relationships within target market(s)
Cross-sell and up-sell to new and existing customers
Approved field travel as budget permits, to conduct sales calls with existing customers and prospects within the designated markets when necessary and as directed by Sales Management
Develop customer target lists using websites, sales reports, and other means recommended by Sales Management
Properly maintain and update Customer-Relationship Management (CRM) software, with the entry of accurate and relevant information
Attend all necessary meetings to perform the position’s primary duties and responsibilities, and to develop business and organizational strategies with the management team as needed
Attend and participate in ongoing training as necessary to develop relevant products, market and competitive knowledge and selling skills
Additional duties as assigned
Education, Experience & Qualifications
High School Diploma or equivalent
One to three years related experience and/ or training, or
Equivalent combination of education or experience.
Preferred
Associate degree or higher in Business, Marketing, Domestic/International Sales
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Primary Responsibilities
Lead by example with a Safety First mindset in every task
Prospecting for new customers
Respond to and follow-up on all assigned sales leads
Achieve sales targets by increasing the sales and product scope of existing customers
Maintains accurate and current information on all accounts and computer lists
Work with and assist Outside Sales to increase sales in specified territory
Must develop and maintain strong product knowledge and understanding of industry processes
Ensures that customer needs are satisfied through the visibility of new products, pricing, and accessibility
Resolves customer requests, complaints, and problems
Promotes goodwill and conveys a positive image of the Company
Conduct sales calls, via telephone, into the designated target markets to increase profitable sales growth
Identify key contacts and develop strong relationships within target market(s)
Cross-sell and up-sell to new and existing customers
Approved field travel as budget permits, to conduct sales calls with existing customers and prospects within the designated markets when necessary and as directed by Sales Management
Develop customer target lists using websites, sales reports, and other means recommended by Sales Management
Properly maintain and update Customer-Relationship Management (CRM) software, with the entry of accurate and relevant information
Attend all necessary meetings to perform the position’s primary duties and responsibilities, and to develop business and organizational strategies with the management team as needed
Attend and participate in ongoing training as necessary to develop relevant products, market and competitive knowledge and selling skills
Additional duties as assigned
Education, Experience & Qualifications
High School Diploma or equivalent
One to three years related experience and/ or training, or
Equivalent combination of education or experience.
Preferred
Associate degree or higher in Business, Marketing, Domestic/International Sales
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