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Director, IT Service Management Transformation

salesforce.com, inc., Seattle, WA, United States


A leading cloud technology company is seeking a Director for IT Service Management to drive transformation within their internal technology practices. The ideal candidate will lead strategic initiatives to adopt modern operating models focusing on AI-driven automation. This role requires 10+ years of ITSM experience and a deep understanding of configuration management. The company offers a competitive salary range between $171,200 - $273,000 annually, along with a comprehensive benefits package. #J-18808-Ljbffr