Sales Operations Specialist
Liahan Tennis, New York, NY, United States
Liahan Tennis is a fast-growing, customer-focused tennis organization dedicated to delivering high-quality training programs and long-term value to members and partners. We emphasize strong sales execution and effective business development to drive sustainable growth.
Position Summary
The Sales & Operations Specialist supports revenue growth, customer retention, and business development initiatives. This role serves as a key execution bridge between customers, sales activities, internal teams, and external partners, with a focus on sales execution, customer management, and partnership support. Key Responsibilities
Serve as the primary point of contact for members and prospective clients Handle customer inquiries via WeChat, phone, email, and chat platforms; convert inquiries into sales Manage client accounts, including package usage tracking, renewals, and follow-ups Drive membership renewals, package sales, and class enrollments Provide after-sales support and maintain high customer satisfaction Support sales and business development campaigns and track KPIs Assist with promotional materials and sales-related content Support partnership development, proposal preparation, and execution Coordinate logistics and communication for BD initiatives, events, and programs Qualifications
Highschool Degree and Above Preferred majors: Business, Marketing, Communications, Economics, Sports Management, or related fields Experience in sales, customer service, or business development preferred Strong communication, organization, and execution skills What We Offer
Bonuses, commissions, and sponsorship for OPT and H-1B visas Fast growth opportunities in a startup environment
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The Sales & Operations Specialist supports revenue growth, customer retention, and business development initiatives. This role serves as a key execution bridge between customers, sales activities, internal teams, and external partners, with a focus on sales execution, customer management, and partnership support. Key Responsibilities
Serve as the primary point of contact for members and prospective clients Handle customer inquiries via WeChat, phone, email, and chat platforms; convert inquiries into sales Manage client accounts, including package usage tracking, renewals, and follow-ups Drive membership renewals, package sales, and class enrollments Provide after-sales support and maintain high customer satisfaction Support sales and business development campaigns and track KPIs Assist with promotional materials and sales-related content Support partnership development, proposal preparation, and execution Coordinate logistics and communication for BD initiatives, events, and programs Qualifications
Highschool Degree and Above Preferred majors: Business, Marketing, Communications, Economics, Sports Management, or related fields Experience in sales, customer service, or business development preferred Strong communication, organization, and execution skills What We Offer
Bonuses, commissions, and sponsorship for OPT and H-1B visas Fast growth opportunities in a startup environment
#J-18808-Ljbffr