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Account Manager

Otis Elevator Co., Madison, WI, United States


Location OT076: CMM - Madison, WI 3202 Progress Road, Madison, WI, 53716 USA

Date Posted 2026-03-05

Country United States of America

Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting an Account Manager to cover the Madison territory and reporting to the Sr Manager, Milwaukee & Madison Service Sales. The main goal of the role is to achieve sales growth through developing a customer prospect pipeline focusing on winning new maintenance contracts, with additional responsibility for selling incremental repair projects.

On a typical day you will:

Manage a portfolio of elevator units through maintaining good working relationships with existing customers

Serve as primary contact for timely resolution of customer needs surrounding inquiries

Develop new customers via cold calling, networking, bids and tenders

Develop your own sales strategy to achieve sales targets

Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results

Conduct sales negotiations and close deals

Collaborate with fellow team members, including other sales representatives and field colleagues

What you will need to be successful:

You have a business or technical degree or have completed training as a technician or technical business administrator, and 1-3 years of prior work experience

You have initial experience in the sale of technical service agreements requiring consultation.

You have a strong customer and service orientation, including excellent interpersonal skills

You are characterized by a high level of commitment and reliability.

You are target focused, with the ability to work at pace in a demanding, complex, corporate organization

Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry.

We currently provide our colleagues with the following benefits:

401(k) plan that includes generous company match and a separate automatic retirement contribution

Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment

Three weeks paid vacation and paid company holidays

Paid sick leave - Employee assistance and wellness incentive programs

Life insurance and disability coverage

Voluntary benefits, such as legal, pet, home, and auto insurance

Birth/adoption and parental leave benefitsAdoption assistance

Tuition reimbursement program

Peer recognition and service anniversary awards, as well as spot performance bonus opportunities

Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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