AV Solutions Coordinator / Field Survey & Sales Support Specialist
Southtown Audio Video, Buffalo, NY, United States
Southtown Audio Video is looking for a highly organized, technology-curious team member to support our sales and project teams. This role combines office coordination with occasional field visits to gather project information, assist with proposals, and support project documentation.
The ideal candidate is comfortable with technology, communicates well with clients, and enjoys learning how systems and spaces work together.
This position is primarily office-based with occasional site visits (approximately 10–15% of the role).
Key Responsibilities Field Surveys & Site Documentation
Visit client locations to take measurements, photos, and gather information for AV system design
Document room layouts, existing technology, and infrastructure
Communicate professionally with client contacts during site visits
Provide organized notes and documentation to the internal team
Assist with gathering information needed for proposals and system designs
Help prepare quotes and documentation for client proposals
Coordinate information between the sales, engineering, and installation teams
Project Documentation (D-Tools Support)
Assist with project information and documentation inside D-Tools
Help maintain accurate equipment lists and project records
Support proposal updates and documentation changes
Administrative Coordination
Help keep project information organized and up to date
Assist with scheduling, documentation, and internal coordination
Support general administrative and operational tasks
Skills & Qualifications
Strong organizational skills and attention to detail
Comfortable learning and working with technology systems
Strong written communication (email, Teams, documentation)
Ability to gather clear and accurate information from site visits
Comfortable interacting with clients and representing the company professionally
Able to manage multiple tasks and take direction
Requirements
Reliable personal vehicle for occasional local site visits
Comfortable visiting client locations independently after training
Strong computer and typing skills
Experience AV experience is not required. We are open to training the right person who is organized, curious about technology, and eager to learn.
Schedule
Full-time preferred, but part-time candidates may also be considered.
#J-18808-Ljbffr
The ideal candidate is comfortable with technology, communicates well with clients, and enjoys learning how systems and spaces work together.
This position is primarily office-based with occasional site visits (approximately 10–15% of the role).
Key Responsibilities Field Surveys & Site Documentation
Visit client locations to take measurements, photos, and gather information for AV system design
Document room layouts, existing technology, and infrastructure
Communicate professionally with client contacts during site visits
Provide organized notes and documentation to the internal team
Assist with gathering information needed for proposals and system designs
Help prepare quotes and documentation for client proposals
Coordinate information between the sales, engineering, and installation teams
Project Documentation (D-Tools Support)
Assist with project information and documentation inside D-Tools
Help maintain accurate equipment lists and project records
Support proposal updates and documentation changes
Administrative Coordination
Help keep project information organized and up to date
Assist with scheduling, documentation, and internal coordination
Support general administrative and operational tasks
Skills & Qualifications
Strong organizational skills and attention to detail
Comfortable learning and working with technology systems
Strong written communication (email, Teams, documentation)
Ability to gather clear and accurate information from site visits
Comfortable interacting with clients and representing the company professionally
Able to manage multiple tasks and take direction
Requirements
Reliable personal vehicle for occasional local site visits
Comfortable visiting client locations independently after training
Strong computer and typing skills
Experience AV experience is not required. We are open to training the right person who is organized, curious about technology, and eager to learn.
Schedule
Full-time preferred, but part-time candidates may also be considered.
#J-18808-Ljbffr