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Remote Travel Experience & Client Relations Specialist

SupportFinity™, Anchorage, AK, United States


Travel Experience Coordinator We are seeking a Travel Experience Coordinator who thrives on delivering exceptional customer service and personalized travel planning. This role focuses on guiding clients through every step of their journey—from initial inquiry to post-travel follow-up—ensuring a seamless and memorable experience.

Responsibilities

Consult with clients to understand travel preferences and goals

Research and recommend destinations, resorts, cruises, and tours

Coordinate bookings, itineraries, and travel documentation

Communicate clearly with clients before, during, and after travel

Handle changes or issues with care and professionalism

Build long-term client relationships

Qualifications

Strong communication and organization skills

Customer service or hospitality background preferred

Self‑motivated and comfortable working remotely

Passion for travel and helping others

Client Relations Travel Specialist The Client Relations Travel Specialist serves as the primary point of contact for travelers, delivering high‑touch service and customized travel solutions. This role blends customer care, problem‑solving, and travel expertise to exceed client expectations.

Responsibilities

Provide exceptional service through phone, email, and online communication

Manage reservations, changes, and travel inquiries

Educate clients on travel options, policies, and promotions

Resolve concerns efficiently and professionally

Maintain detailed client records and follow‑ups

Qualifications

Excellent interpersonal and customer service skills

Detail‑oriented with strong time‑management abilities

Sales, service, or travel experience a plus

Willingness to learn and grow within the travel industry

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