Customer Experience & Retention Specialist

A customer service leader is seeking a Customer Service Representative to manage inbound customer inquiries, resolve issues, and ensure client satisfaction. The role requires excellent communication skills, experience with customer service, and familiarity with CRM software like SalesForce. The candidate will work autonomously while adhering to company values and metrics, with an emphasis on customer retention and issue resolution. Benefits include medical, dental, a 401(k) plan, and paid time off. #J-18808-Ljbffr