Customer Engagement Representative
Hopesglobalgetaways, Lakeland, FL, United States
About the Opportunity
Imagine working from home, choosing your own hours, and helping people turn their dream vacations into reality. We're currently expanding and looking for Customer Engagement Representative to join our remote travel team.
In this role, you'll connect with clients, learn about their travel goals, and help bring their trips together—from inspiration to confirmed bookings. Your focus will be on creating a smooth, enjoyable experience while keeping every detail organized and on track.
If you enjoy working with people, love the idea of travel, and want flexibility in your schedule, this opportunity is designed for you.
What You'll Do
Connect with clients to understand their travel preferences and goals
Help design customized travel plans tailored to individual needs
Explore and compare travel options including accommodations, flights, and activities
Arrange and finalize reservations using trusted booking systems
Share helpful insights and recommendations to enhance the client experience
Communicate clearly through email, phone, and messaging platforms
Manage itinerary updates, changes, and client requests efficiently
Keep all booking details and client information organized and up to date
Participate in training sessions and ongoing skill development
What You'll Love About This Role
Work from anywhere with a fully remote setup
Flexible hours build a schedule that fits your lifestyle
No prior experience required — training is provided
Access to travel-related perks, incentives, and industry tools
Growth opportunities within a supportive and collaborative team
Seeking
Strong communication and people skills
Organized, detail-focused, and dependable
Comfortable using basic computer systems and online tools
Able to work independently and stay motivated in a remote setting
Must be 18 years or older
Must have legal authorization to work in the US, UK, Mexico, Australia, or Spain
#J-18808-Ljbffr
In this role, you'll connect with clients, learn about their travel goals, and help bring their trips together—from inspiration to confirmed bookings. Your focus will be on creating a smooth, enjoyable experience while keeping every detail organized and on track.
If you enjoy working with people, love the idea of travel, and want flexibility in your schedule, this opportunity is designed for you.
What You'll Do
Connect with clients to understand their travel preferences and goals
Help design customized travel plans tailored to individual needs
Explore and compare travel options including accommodations, flights, and activities
Arrange and finalize reservations using trusted booking systems
Share helpful insights and recommendations to enhance the client experience
Communicate clearly through email, phone, and messaging platforms
Manage itinerary updates, changes, and client requests efficiently
Keep all booking details and client information organized and up to date
Participate in training sessions and ongoing skill development
What You'll Love About This Role
Work from anywhere with a fully remote setup
Flexible hours build a schedule that fits your lifestyle
No prior experience required — training is provided
Access to travel-related perks, incentives, and industry tools
Growth opportunities within a supportive and collaborative team
Seeking
Strong communication and people skills
Organized, detail-focused, and dependable
Comfortable using basic computer systems and online tools
Able to work independently and stay motivated in a remote setting
Must be 18 years or older
Must have legal authorization to work in the US, UK, Mexico, Australia, or Spain
#J-18808-Ljbffr