The Pool - Model Marketing Cocktail Server
Kinsley Power Systems, Reno, NV, United States
ESSENTIAL DUTIES AND RESPONSIBILITIES
Primary duties and responsibilities include, but are not limited to, the following:
Execute marketing campaigns and strategies as directed by management.
Appear at scheduled promotional events as directed by management.
Maintain social media presence in conformity with GSR standards using company provided accounts.
Greet all guests promptly, with a friendly and upbeat attitude.
Respond to guest inquiries and requests in a courteous and polite manner.
Anticipate guest needs and adhere to all GSR Standard Operating Procedures.
Maintain all GSR/The Pool Sequence of Service Standards.
Provide information to guests regarding our venues, menus and pricing.
Recognize and cultivate regular guests and repeat business.
Maintain line of sight/atmosphere control by circulating through your work area throughout shift.
Respond to guest concerns/complaints regarding service or beverages and correct.
Report any incidents of theft, vandalism, or violations to Management.
Provide friendly, personal service, and a willingness to interact with coworkers and guests.
Provide professional guest services.
Any other duties as assigned within the scope of this position.
KNOWLEDGE/SKILLS/ABILITIES
Provide friendly and personal interaction with guests.
Enthusiastically support, actively promote, and demonstrate superior guest service in accordance with department and company standards and programs.
Aware of all property events and activities and utilize effective communication tools to ensure that consistent, accurate, and timely information is provided through the company and to potential guests.
Ability of simple reading, writing, and complex math, and task completion skills is required.
Must have the following skills: compiling, coordination, analyzing, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
Must be a minimum of 21 years of age.
EDUCATION AND/OR EXPERIENCE
Minimum one year experience as a cocktail server or promotions experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
CERTIFICATES AND LICENSES
Must be able to maintain appropriate Gaming License & Alcohol Awareness card.
PHYSICAL DEMANDS
While performing the duties of this job, the team member is constantly standing, walking, reaching overhead, bending over, crouching, kneeling, and balancing during the duration of their shift.
Must be able to lift/carry 10lbs or less frequently and 25lbs or less occasionally.
The team member will constantly have repetitive use of both feet. Team member will constantly have repetitive use of their dominant hand, occasional use of their non-dominant hand, and constant light grasping motions. Team member will have occasional use of firm/strong grasping motion. Finger dexterity of both hands will be frequently required.
Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
Work performed consistently indoors and occasionally outdoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts confined areas around computer equipment.
Team Member may be around flame/heat generated devices.
The noise level in the work environment is usually moderate to loud.
Team Member may be exposed to extreme heat/cold, vibrations, slippery surfaces, odor and/or secondhand smoke.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Execute marketing campaigns and strategies as directed by management.
Appear at scheduled promotional events as directed by management.
Maintain social media presence in conformity with GSR standards using company provided accounts.
Greet all guests promptly, with a friendly and upbeat attitude.
Respond to guest inquiries and requests in a courteous and polite manner.
Anticipate guest needs and adhere to all GSR Standard Operating Procedures.
Maintain all GSR/The Pool Sequence of Service Standards.
Provide information to guests regarding our venues, menus and pricing.
Recognize and cultivate regular guests and repeat business.
Maintain line of sight/atmosphere control by circulating through your work area throughout shift.
Respond to guest concerns/complaints regarding service or beverages and correct.
Report any incidents of theft, vandalism, or violations to Management.
Provide friendly, personal service, and a willingness to interact with coworkers and guests.
Provide professional guest services.
Any other duties as assigned within the scope of this position.
KNOWLEDGE/SKILLS/ABILITIES
Provide friendly and personal interaction with guests.
Enthusiastically support, actively promote, and demonstrate superior guest service in accordance with department and company standards and programs.
Aware of all property events and activities and utilize effective communication tools to ensure that consistent, accurate, and timely information is provided through the company and to potential guests.
Ability of simple reading, writing, and complex math, and task completion skills is required.
Must have the following skills: compiling, coordination, analyzing, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
Must be a minimum of 21 years of age.
EDUCATION AND/OR EXPERIENCE
Minimum one year experience as a cocktail server or promotions experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
CERTIFICATES AND LICENSES
Must be able to maintain appropriate Gaming License & Alcohol Awareness card.
PHYSICAL DEMANDS
While performing the duties of this job, the team member is constantly standing, walking, reaching overhead, bending over, crouching, kneeling, and balancing during the duration of their shift.
Must be able to lift/carry 10lbs or less frequently and 25lbs or less occasionally.
The team member will constantly have repetitive use of both feet. Team member will constantly have repetitive use of their dominant hand, occasional use of their non-dominant hand, and constant light grasping motions. Team member will have occasional use of firm/strong grasping motion. Finger dexterity of both hands will be frequently required.
Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
Work performed consistently indoors and occasionally outdoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts confined areas around computer equipment.
Team Member may be around flame/heat generated devices.
The noise level in the work environment is usually moderate to loud.
Team Member may be exposed to extreme heat/cold, vibrations, slippery surfaces, odor and/or secondhand smoke.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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