Investigator, Asset Protection (Paramus, NJ)
Abercrombie and Fitch Co., Paramus, NJ, United States
Company Description
At Abercrombie & Fitch, quality is in our roots and we’re on a mission to honor this rich heritage. With an unwavering focus on our customer, we strive every day to deliver a unique and welcoming experience, whether in our stores or online. Our three global brands, Abercrombie & Fitch, abercrombie kids and Hollister Co., are the embodiment of our passion for incredible product. At the heart of it all is our amazing 500-acre campus, nestled just outside of Columbus, Ohio. With an open work space, inspiring views, and even a place to gather as a team around the fire pit, our Home Office fosters a diverse and inclusive culture that consistently seeks the input of our associates and focuses on the future. We are looking for leaders, visionaries, and creatives who are willing to roll up their sleeves and write the next chapter in our brand’s legacy.
This job is based out of Paramus, NJ and supporting stores within the surrounding area.
What Will You Be Doing?
Responsible for the execution of Asset Protection initiatives in assigned locations (4-8 stores), as well as, implementation of shortage reduction programs in high shrink location(s)
Partner with local store management to meet strategic Asset Protection objectives
Effectively leverage business and sales performance as a means for shortage reduction
Participate in store associate training regarding approved Asset Protection initiatives and workshops
Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits
Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols
Proactively monitor controls and conduct surveillance to identify and investigate associate dishonesty
Conduct investigations and interviews for inventory, cash loss, and violations of policy
Conduct surveillance using CCTV or floor techniques to apprehend and deter theft in accordance with the company apprehension policies
Initiate and support investigations related to Organized Retail Crime while partnering with Zone ORC Investigator and local law enforcement
Complete special projects as assigned by Regional Manager of Asset Protection
What Do You Need To Bring?
Bachelor’s Degree or related experience
2 or more years of experience in the Asset Protection field or relevant experience in retail setting
Strong communication and interpersonal skills
Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines
Ability to work nights, evenings and weekends appropriate to retail business needs
Must pass a comprehensive background investigation
Must have a reliable means of transportation
Preferred to be Wicklander - Zulawski trained in interviewing
Must fulfill all physical requirements including standing and walking
Our Company Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas.
Our Values We lead with purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being a 2021 recipient of Fortune’s Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We’re proud to offer equitable compensation and benefits, [including flexibility and competitive Paid Time Off], as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Our Brand Would you jump at the chance to be part of reinventing one of the world’s most recognizable brands? At A&F, we’re on a mission to inspire our customers to be confident, feel comfortable, and face their fierce. Our goal to create relevant products and brand experiences that allow our customers to define the narrative of their own stories. We approach the work week with a long weekend mindset: free from stress and with time well spent, we can realize our full potential.
What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Incentive Bonus Program
Paid Time Off
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Medical, Dental and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
Access to Carrot to support your unique parenthood journey
Access to Headspace dedicated to creating healthier, happier lives from the inside out
401(K) Savings Plan with Company Match
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who'll Celebrate you for Being YOU
Additional Information
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER
#J-18808-Ljbffr
This job is based out of Paramus, NJ and supporting stores within the surrounding area.
What Will You Be Doing?
Responsible for the execution of Asset Protection initiatives in assigned locations (4-8 stores), as well as, implementation of shortage reduction programs in high shrink location(s)
Partner with local store management to meet strategic Asset Protection objectives
Effectively leverage business and sales performance as a means for shortage reduction
Participate in store associate training regarding approved Asset Protection initiatives and workshops
Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits
Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols
Proactively monitor controls and conduct surveillance to identify and investigate associate dishonesty
Conduct investigations and interviews for inventory, cash loss, and violations of policy
Conduct surveillance using CCTV or floor techniques to apprehend and deter theft in accordance with the company apprehension policies
Initiate and support investigations related to Organized Retail Crime while partnering with Zone ORC Investigator and local law enforcement
Complete special projects as assigned by Regional Manager of Asset Protection
What Do You Need To Bring?
Bachelor’s Degree or related experience
2 or more years of experience in the Asset Protection field or relevant experience in retail setting
Strong communication and interpersonal skills
Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines
Ability to work nights, evenings and weekends appropriate to retail business needs
Must pass a comprehensive background investigation
Must have a reliable means of transportation
Preferred to be Wicklander - Zulawski trained in interviewing
Must fulfill all physical requirements including standing and walking
Our Company Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas.
Our Values We lead with purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being a 2021 recipient of Fortune’s Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We’re proud to offer equitable compensation and benefits, [including flexibility and competitive Paid Time Off], as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Our Brand Would you jump at the chance to be part of reinventing one of the world’s most recognizable brands? At A&F, we’re on a mission to inspire our customers to be confident, feel comfortable, and face their fierce. Our goal to create relevant products and brand experiences that allow our customers to define the narrative of their own stories. We approach the work week with a long weekend mindset: free from stress and with time well spent, we can realize our full potential.
What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Incentive Bonus Program
Paid Time Off
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Medical, Dental and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
Access to Carrot to support your unique parenthood journey
Access to Headspace dedicated to creating healthier, happier lives from the inside out
401(K) Savings Plan with Company Match
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who'll Celebrate you for Being YOU
Additional Information
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER
#J-18808-Ljbffr