Designer - Support
Enerflex, Houston, TX, United States
Core Job Details
Job ID: 10045
Job Title: Network Technician / Desktop Support Technician
Client: State of South Carolina- SCDPPPS
Responsibilities
Works under limited supervision in the administration, planning, installation, configuration, maintenance, and support of computer hardware, software, printers, and network connectivity.
Updates tickets in the ticketing system on all it-related issues and assists helpdesk personnel with lower tier support when requested.
Monitors cyber threats, attacks, and vulnerabilities such as viruses, ransomware, worms, trojans, keyloggers, adware, bots, rats, and logic bombs.
Participates in network troubleshooting for connection-based issues between endpoint devices and distribution switches.
Processes inventory and maintenance requests for computer systems and printers on the network.
Conducts and aids in inventory of computer equipment across all agency regions of SC.
Assists in preparing new systems and devices for employees.
Updates active directory information for users and conducts password resets and system configuration updates using SCCM.
Basic Qualifications
Bachelor's Degree or Master’s Degree in computer science, or information systems/technology management OR 5+ years of experience as a Network Technician.
5+ years of experience in enterprise desktop support and customer service.
Skilled in desktop administration for Windows 10 and Windows 11.
3+ years of experience in System Administration.
At least 3 years of experience with SCCM, MDM, and GPO.
Preferred Skills
Good understanding of desktop support concepts for the enterprise as it relates to troubleshooting network endpoints.
Mobile device management – Airwatch, MS Intune, Lansweeper.
Certifications: A+, Network+, Security+, MCSA: Windows 10.
Additional Information
Job Location: 1801 Main Street Columbia, SC – 29201
Job Duration: 6 months + with possibility of Extension
Job Category: Technical Support
Candidate Must be a SC resident. No relocation allowed
Job Industries: Information Technology
This is a Fully Onsite Job.
#J-18808-Ljbffr
Responsibilities
Works under limited supervision in the administration, planning, installation, configuration, maintenance, and support of computer hardware, software, printers, and network connectivity.
Updates tickets in the ticketing system on all it-related issues and assists helpdesk personnel with lower tier support when requested.
Monitors cyber threats, attacks, and vulnerabilities such as viruses, ransomware, worms, trojans, keyloggers, adware, bots, rats, and logic bombs.
Participates in network troubleshooting for connection-based issues between endpoint devices and distribution switches.
Processes inventory and maintenance requests for computer systems and printers on the network.
Conducts and aids in inventory of computer equipment across all agency regions of SC.
Assists in preparing new systems and devices for employees.
Updates active directory information for users and conducts password resets and system configuration updates using SCCM.
Basic Qualifications
Bachelor's Degree or Master’s Degree in computer science, or information systems/technology management OR 5+ years of experience as a Network Technician.
5+ years of experience in enterprise desktop support and customer service.
Skilled in desktop administration for Windows 10 and Windows 11.
3+ years of experience in System Administration.
At least 3 years of experience with SCCM, MDM, and GPO.
Preferred Skills
Good understanding of desktop support concepts for the enterprise as it relates to troubleshooting network endpoints.
Mobile device management – Airwatch, MS Intune, Lansweeper.
Certifications: A+, Network+, Security+, MCSA: Windows 10.
Additional Information
Job Location: 1801 Main Street Columbia, SC – 29201
Job Duration: 6 months + with possibility of Extension
Job Category: Technical Support
Candidate Must be a SC resident. No relocation allowed
Job Industries: Information Technology
This is a Fully Onsite Job.
#J-18808-Ljbffr