Instructional Designer and Documentation Lead
Bank of Bird-in-Hand, Paradise, PA, United States
Bank of Bird-in-Hand is built on integrity, excellence, and teamwork. If you identify with these values and are looking for a career where you can put them into practice, consider applying to one of our open positions. When you join the Bank of Bird-in-Hand team, you’ll be appreciated and celebrated for who you are every day.
Instructional Designer and Documentation Lead The role is responsible for designing, developing, and managing operational training documentation and materials using industry-standard instructional design principles. This includes creating engaging training videos, writing step‑by‑step procedures, and developing comprehensive learning materials that ensure clarity, accuracy, and accessibility across all operational teams.
Responsibilities
Design and develop interactive training programs and curricula for operational teams.
Manage and administer the organization’s LMS, including user setup, course assignments, and reporting.
Write clear, concise, and well-structured operational training documentation using Information Mapping methodology.
Develop user‑friendly forms, quick reference guides, and communications.
Plan and execute learning projects from concept to completion.
Develop project plans, timelines, and deliverables for instructional initiatives.
Serve as a backup to Lead Retail Trainer.
Preferred Skills
Information Mapping writing methodology experience preferred.
Ability to work independently and make decisions with limited guidance.
Adaptability to change priorities and processes.
Qualifications
Bachelor’s degree in Instructional Design, Education, Communications, or related field required.
5+ years’ experience in instructional design and multimedia training development, including video authoring tools (Vyond, Camtasia).
5+ years’ experience writing business documentation and/or corporate communications.5+ years’ experience managing, administering, and configuring a Learning Management System.
Benefits
Competitive Medical, Dental, Vision Coverage.
401(k) Retirement Plan with 4% Match.
Company Paid Life, STD, and LTD.
Health Savings Account (HSA) & Flexible Spending Account (FSA) options.
Paid Time Off (PTO), Volunteer Time Off (VTO), and Birthday PTO.
12 Paid Holidays.
Tuition Reimbursement.
Company Events and Picnics.
Equal Opportunity Employer No employee or applicant for employment will be discriminated against because of race, color, religion, sex, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes.
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Instructional Designer and Documentation Lead The role is responsible for designing, developing, and managing operational training documentation and materials using industry-standard instructional design principles. This includes creating engaging training videos, writing step‑by‑step procedures, and developing comprehensive learning materials that ensure clarity, accuracy, and accessibility across all operational teams.
Responsibilities
Design and develop interactive training programs and curricula for operational teams.
Manage and administer the organization’s LMS, including user setup, course assignments, and reporting.
Write clear, concise, and well-structured operational training documentation using Information Mapping methodology.
Develop user‑friendly forms, quick reference guides, and communications.
Plan and execute learning projects from concept to completion.
Develop project plans, timelines, and deliverables for instructional initiatives.
Serve as a backup to Lead Retail Trainer.
Preferred Skills
Information Mapping writing methodology experience preferred.
Ability to work independently and make decisions with limited guidance.
Adaptability to change priorities and processes.
Qualifications
Bachelor’s degree in Instructional Design, Education, Communications, or related field required.
5+ years’ experience in instructional design and multimedia training development, including video authoring tools (Vyond, Camtasia).
5+ years’ experience writing business documentation and/or corporate communications.5+ years’ experience managing, administering, and configuring a Learning Management System.
Benefits
Competitive Medical, Dental, Vision Coverage.
401(k) Retirement Plan with 4% Match.
Company Paid Life, STD, and LTD.
Health Savings Account (HSA) & Flexible Spending Account (FSA) options.
Paid Time Off (PTO), Volunteer Time Off (VTO), and Birthday PTO.
12 Paid Holidays.
Tuition Reimbursement.
Company Events and Picnics.
Equal Opportunity Employer No employee or applicant for employment will be discriminated against because of race, color, religion, sex, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes.
#J-18808-Ljbffr