Healthcare Customer Service Representative
TEKsystems, Minneapolis, MN, United States
TEKsystems is actively hiring for customer service representatives for a healthcare client in Bloomington, MN! Start Date: April 13th.
Job Description
Handle 50-60 inbound calls daily from members and healthcare providers
Answer questions related to claims, benefits, and eligibility with accuracy and empathy
Navigate internal systems to verify information and resolve inquiries in real time
Collaborate with teammates and leadership to improve service quality and member satisfaction
Participate in team bonding activities and contribute to a positive work culture
Maintain professionalism while managing a high-volume call queue
Skills and Qualifications
High School Diploma or GED
Previous call center experience
Job Type & Location This is a Contract to Hire position based out of Minneapolis, MN. This is a fully onsite position in Minneapolis, MN.
Pay and Benefits The pay range for this position is $20.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefitsEmployee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application Deadline This position is anticipated to close on Mar 30, 2026.
Equal Opportunity Employer Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Job Description
Handle 50-60 inbound calls daily from members and healthcare providers
Answer questions related to claims, benefits, and eligibility with accuracy and empathy
Navigate internal systems to verify information and resolve inquiries in real time
Collaborate with teammates and leadership to improve service quality and member satisfaction
Participate in team bonding activities and contribute to a positive work culture
Maintain professionalism while managing a high-volume call queue
Skills and Qualifications
High School Diploma or GED
Previous call center experience
Job Type & Location This is a Contract to Hire position based out of Minneapolis, MN. This is a fully onsite position in Minneapolis, MN.
Pay and Benefits The pay range for this position is $20.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefitsEmployee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application Deadline This position is anticipated to close on Mar 30, 2026.
Equal Opportunity Employer Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr