Senior Interaction / Product Designer
CapTech, Richmond, VA, United States
Product Designer – Experience Design Team
We're currently seeking a Product Designer to join our Experience Design team. We’re passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation.
The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you.
As a Product Designer, you will combine your craft expertise with an understanding of our customers and the business to co-create innovative solutions to complex problems.
Key Competencies
Product Design Expertise: Leverage strong understanding of product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross‑functional partners, use appropriate tools, platforms, frameworks and design systems and work with teams to create artifacts that may include journey maps, blueprints, high‑fidelity designs and prototypes
Human‑Centered: Use data, research insights and creative problem‑solving to support customer‑centered design decisions across projects
Business‑Focused: Understand your product, processes and partner goals to recognize and bridge gaps between customer‑centered solutions and business needs
Problem‑Solving: Work with your team and partners to gather feedback, understand the tech and data capabilities and emerging technologies in order to inform your work and navigate technical limitations
Collaboration: Build relationships with cross‑functional partners and continuously identify opportunities to collaborate, incorporating diverse perspectives to elevate project work and build trust
Communication: Present work to diverse audiences using a human‑centered approach, incorporating meaningful evidence and effectively articulating decisions
Qualifications
At least 2 years of experience in a Product Design role
At least 2 years of experience with design and prototyping tools such as Figma
Preferred Qualifications
Experience working with an established design system
Experience collaborating with product, tech and business partners
Experience working in heavily regulated, data‑heavy problem spaces
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Compensation McLean, VA: $111,200 - $126,900 for Sr. Associate, Design
New York, NY: $121,300 - $138,400 for Sr. Associate, Design
Richmond, VA: $101,100 - $115,400 for Sr. Associate, Design
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Benefits Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits). Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
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The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you.
As a Product Designer, you will combine your craft expertise with an understanding of our customers and the business to co-create innovative solutions to complex problems.
Key Competencies
Product Design Expertise: Leverage strong understanding of product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross‑functional partners, use appropriate tools, platforms, frameworks and design systems and work with teams to create artifacts that may include journey maps, blueprints, high‑fidelity designs and prototypes
Human‑Centered: Use data, research insights and creative problem‑solving to support customer‑centered design decisions across projects
Business‑Focused: Understand your product, processes and partner goals to recognize and bridge gaps between customer‑centered solutions and business needs
Problem‑Solving: Work with your team and partners to gather feedback, understand the tech and data capabilities and emerging technologies in order to inform your work and navigate technical limitations
Collaboration: Build relationships with cross‑functional partners and continuously identify opportunities to collaborate, incorporating diverse perspectives to elevate project work and build trust
Communication: Present work to diverse audiences using a human‑centered approach, incorporating meaningful evidence and effectively articulating decisions
Qualifications
At least 2 years of experience in a Product Design role
At least 2 years of experience with design and prototyping tools such as Figma
Preferred Qualifications
Experience working with an established design system
Experience collaborating with product, tech and business partners
Experience working in heavily regulated, data‑heavy problem spaces
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Compensation McLean, VA: $111,200 - $126,900 for Sr. Associate, Design
New York, NY: $121,300 - $138,400 for Sr. Associate, Design
Richmond, VA: $101,100 - $115,400 for Sr. Associate, Design
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Benefits Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits). Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
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