Performance analyst (APR)
City of Chicago Office of Inspector General, Chicago, IL, United States
Audit & Program Review (APR) conducts independent, objective analyses and evaluations of City programs and operations, issues public reports of findings, and makes recommendations to strengthen and improve the delivery of City services. Specifically, this section conducts independent and professional performance audits following generally accepted government auditing standards of the federal Government Accountability Office (The Yellow Book). The work of APR serves as a resource for the City Council, policymakers, civic and advocacy organizations, journalists, and the general public.
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
Under the guidance of a chief performance analyst, this position performs professional analysis of programs and operations in city departments and makes recommendations to improve their effectiveness.
DUTIES:
Conducts performance audits and operational reviews to evaluate the equity, efficiency, effectiveness, economy, and integrity of City programs Propose new ideas for performance audits in all areas of City of Chicago operations Collect, analyze, and interpret evidence of program performance Make recommendations on the efficient and equitable acquisition, protection, and utilization of City resources Assess risks related to City programs and evaluate processes designed to reduce risk Interview City staff and other stakeholders Write clear, concise, and objective reports Perform related duties as required
MINIMUM QUALIFICATIONS:
Graduation from an accredited college or university with a bachelor’s or higher, plus one year of work experience in program auditing or operations analysis.
PREFERRED QUALIFICATIONS:
Previous experience performing audits with Generally Accepted Government Auditing Standards (GAGAS) Strong desire to improve the equity, efficiency, effectiveness, economy, and integrity of City of Chicago operations Experience collecting data through surveys, observation, interviews, focus groups, and literature searches Experience identifying and/or implementing operational improvements A graduate degree in in public administration, public policy, government, social science, or a related field
SKILLS AND ABILITIES:
Strong work ethic and project management skills Excellent written and interpersonal communication Excellent critical thinking and problem-solving skills Collaborates with co-workers and thrives in a team-based environment Creativity in identifying, exploring, and addressing issues in operations and systems Desires to learn about new topics and continually improve Facility with Microsoft Office suite
ANNUAL SALARY: Range: $76,020 – $102,648 (annual increases)
Starting $76,020 (non-negotiable) ; Post successful six-month review $79,728
BENEFITS:
For information on City of Chicago employees’ benefits, please visit our benefits website at:
AND SCHEDULE:
Travel outside Chicago is not required. Standard office hours are 9:00 a.m. – 5:00 p.m., flexibility permitted.
RESIDENCY REQUIREMENT:
Employees must be a resident of the City of Chicago and proof of residency is required at the commencement of employment.
KNOWLEDGE SKILL AND ESSAY REQUIREMENT:
A passing score on a knowledge skill test(s) and/or essay may be required. Your application must include a response to the following prompt:
Identify a City of Chicago program or service that you think OIG should audit. In less than 500 words, describe: (1) why this service is important, (2) the aspect of the service you would evaluate (e.g., quality, equity, speed), (3) and how you would gather evidence about program performance. You can find examples of OIG audits here.
WE VALUE DIVERSITY
The Office of the Inspector General (OIG) is an equal opportunity employer.
OIG is an inclusive organization that hires and develops all its staff of all levels regardless of race, religion, color, ethnicity, national origin, ancestry, marital or parental status, sex, gender expression or identity, sexual orientation, physical or mental ability, age, veteran status, and all other characteristics protected by law.
OIG strives to create the kind of workplace where a socially diverse mix of people can thrive professionally. We pride ourselves in meeting our legal charge to promote economy, effectiveness, efficiency, and integrity in government. Through the hard work of our passionate and innovative team, OIG aims to serve every community with equity, respect, and dignity.
If you would like to request a reasonable accommodation due to disability or pregnancy to participate in the application process, please contact OIG’s Manager of Human Resources Eloise Markham at
Please be prepared to provide information in support of your reasonable accommodation request.
THE CITY OF CHICAGO IS AN EQUAL OPPORTUNITY AND MILITARY FRIENDLY EMPLOYER
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The City of Chicago does not participate in E-Verify (Employment Eligibility Verification System). In addition, employment at the OIG is contingent upon a satisfactory criminal background check.
NOTIFICATION REGARDING USE OF ARTIFICIAL INTELLIGENCE (AI)
The submission of written materials (e.g., writing sample, essay, cover letter, etc.) generated in-part or fully by AI is strongly discouraged. xsgimln Candidates who submit AI generated written materials may be disqualified from further consideration.
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
Under the guidance of a chief performance analyst, this position performs professional analysis of programs and operations in city departments and makes recommendations to improve their effectiveness.
DUTIES:
Conducts performance audits and operational reviews to evaluate the equity, efficiency, effectiveness, economy, and integrity of City programs Propose new ideas for performance audits in all areas of City of Chicago operations Collect, analyze, and interpret evidence of program performance Make recommendations on the efficient and equitable acquisition, protection, and utilization of City resources Assess risks related to City programs and evaluate processes designed to reduce risk Interview City staff and other stakeholders Write clear, concise, and objective reports Perform related duties as required
MINIMUM QUALIFICATIONS:
Graduation from an accredited college or university with a bachelor’s or higher, plus one year of work experience in program auditing or operations analysis.
PREFERRED QUALIFICATIONS:
Previous experience performing audits with Generally Accepted Government Auditing Standards (GAGAS) Strong desire to improve the equity, efficiency, effectiveness, economy, and integrity of City of Chicago operations Experience collecting data through surveys, observation, interviews, focus groups, and literature searches Experience identifying and/or implementing operational improvements A graduate degree in in public administration, public policy, government, social science, or a related field
SKILLS AND ABILITIES:
Strong work ethic and project management skills Excellent written and interpersonal communication Excellent critical thinking and problem-solving skills Collaborates with co-workers and thrives in a team-based environment Creativity in identifying, exploring, and addressing issues in operations and systems Desires to learn about new topics and continually improve Facility with Microsoft Office suite
ANNUAL SALARY: Range: $76,020 – $102,648 (annual increases)
Starting $76,020 (non-negotiable) ; Post successful six-month review $79,728
BENEFITS:
For information on City of Chicago employees’ benefits, please visit our benefits website at:
AND SCHEDULE:
Travel outside Chicago is not required. Standard office hours are 9:00 a.m. – 5:00 p.m., flexibility permitted.
RESIDENCY REQUIREMENT:
Employees must be a resident of the City of Chicago and proof of residency is required at the commencement of employment.
KNOWLEDGE SKILL AND ESSAY REQUIREMENT:
A passing score on a knowledge skill test(s) and/or essay may be required. Your application must include a response to the following prompt:
Identify a City of Chicago program or service that you think OIG should audit. In less than 500 words, describe: (1) why this service is important, (2) the aspect of the service you would evaluate (e.g., quality, equity, speed), (3) and how you would gather evidence about program performance. You can find examples of OIG audits here.
WE VALUE DIVERSITY
The Office of the Inspector General (OIG) is an equal opportunity employer.
OIG is an inclusive organization that hires and develops all its staff of all levels regardless of race, religion, color, ethnicity, national origin, ancestry, marital or parental status, sex, gender expression or identity, sexual orientation, physical or mental ability, age, veteran status, and all other characteristics protected by law.
OIG strives to create the kind of workplace where a socially diverse mix of people can thrive professionally. We pride ourselves in meeting our legal charge to promote economy, effectiveness, efficiency, and integrity in government. Through the hard work of our passionate and innovative team, OIG aims to serve every community with equity, respect, and dignity.
If you would like to request a reasonable accommodation due to disability or pregnancy to participate in the application process, please contact OIG’s Manager of Human Resources Eloise Markham at
Please be prepared to provide information in support of your reasonable accommodation request.
THE CITY OF CHICAGO IS AN EQUAL OPPORTUNITY AND MILITARY FRIENDLY EMPLOYER
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The City of Chicago does not participate in E-Verify (Employment Eligibility Verification System). In addition, employment at the OIG is contingent upon a satisfactory criminal background check.
NOTIFICATION REGARDING USE OF ARTIFICIAL INTELLIGENCE (AI)
The submission of written materials (e.g., writing sample, essay, cover letter, etc.) generated in-part or fully by AI is strongly discouraged. xsgimln Candidates who submit AI generated written materials may be disqualified from further consideration.