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Customer Service Rep

Culligan Ultrapure, Fort Wayne, IN, United States


Join Our Team at Culligan Ultrapure – Make a Splash in Your Career! About Us Culligan Ultrapure is part of the trusted Culligan Water family, serving communities across Minnesota, Indiana, Arizona, Missouri, Iowa, Wisconsin, Michigan, and Texas since 1962. We are a proud leader in water purification and softening, providing solutions for residential, commercial, and industrial customers. With 40 locations and decades of expertise, we’re passionate about making a positive impact through better water!

Position Description Provide day-to-day customer service operations, including assisting customers, answering incoming calls, scheduling service appointments and route deliveries for bottled water and salt, maintaining and entering data in NetSuite, and supporting basic collections and bookkeeping tasks.

Job Qualifications

Associate degree preferred with hands‑on customer service experience.

Route scheduling experience preferred.

Excellent customer service skills

Basic Microsoft Excel experience

Basic understanding of general service installation duties.

General accounting knowledge for resolving billing issues and reducing account receivable delinquency.

Basic understanding of Accounts Payable process.

Position requires a great deal of energy and a passion for excellence with respect to treating and caring for customers.

Why You’ll Love Working With Us

Competitive pay that rewards your hard work

Comprehensive benefits: Health, dental, and vision coverage

Paid holidays and PTO to help you recharge

401k matching to secure your future

Employee referral program and customer referral bonuses – because great people know great people

Education assistance to help you grow your skills

4.5-day work week — off every Friday at noon!

To learn more about this great opportunity go to www.culliganiswater.com

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