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Customer Service Representative

USA Jobs, San Leandro, CA, United States


Customer Service Representative

We are looking for a dedicated Customer Service Representative to join our team on a contract basis in San Leandro, California. This position is ideal for someone with strong administrative skills who thrives in a fast-paced environment and enjoys assisting with various tasks to ensure smooth departmental operations. With a casual dress code and free parking provided, this role offers an excellent opportunity to contribute to short-term projects over the next 2-3 months. Responsibilities: Manage general administrative tasks such as organizing documents, handling correspondence, and inputting data efficiently. Support the creation, editing, and maintenance of Word documents and Excel spreadsheets. Assist with email management and scheduling using Microsoft Outlook. Provide overflow support to the Customer Service Representative, focusing on process improvement and task prioritization. Communicate effectively with internal and external parties to ensure timely follow-ups and resolutions. Collaborate with colleagues to maintain a positive and productive work environment. Adapt to shifting priorities and provide assistance wherever needed within the department. Requirements - Proficiency in Microsoft Outlook, Word, and Excel is essential. Strong organizational skills and ability to multitask effectively. Excellent attention to detail and adaptability to changing tasks. Previous experience in customer service or administrative roles is preferred. Positive attitude and willingness to support various departmental needs. Ability to work onsite in San Leandro, California, adhering to the casual dress code. Reliable and efficient in managing short-term assignments.