DISPATCHER - CUSTOMER RELATIONS - HVAC
Air Conditioning Contractors of America (ACCA), Augusta, GA, United States
Responsive Recruiter
Busby's is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. Job duties include coordinating service calls, assigning jobs to technicians, and optimizing schedules for efficient operations. Our dispatchers communicate with customers, address their needs, and manage expectations to ensure timely and effective service delivery. This role also involves following up on unsold technician recommendations, providing logistical support to technicians and utilizing dispatching software for routing and communication. Our offices are open Monday-Saturday. This is a Monday through Friday schedule that includes rotation of Saturday (8AM-5PM) coverage.
Busby's is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. Job duties include coordinating service calls, assigning jobs to technicians, and optimizing schedules for efficient operations. Our dispatchers communicate with customers, address their needs, and manage expectations to ensure timely and effective service delivery. This role also involves following up on unsold technician recommendations, providing logistical support to technicians and utilizing dispatching software for routing and communication. Our offices are open Monday-Saturday. This is a Monday through Friday schedule that includes rotation of Saturday (8AM-5PM) coverage.