Sales Assistant (Wholesale)
KDS Salesforce Search Group, Elizabeth, NJ, United States
Title: Sales Assistant & Customer Service Coordinator
Location :
Near Roselle, NJ Reports to:
General Manager
Interested in this role You can find all the relevant information in the description below.
This is a great opportunity to join a premier apparel manufacturing company. We manufacture a collection of sports licenses pet products (NFL, NFLPA, NCAA, MLB, MLBPA NHL NBA,), that include Jerseys, sweaters, t-shirts, cheerleader outfits, jackets, beds, leashes, cat collars, collars, collared bandanas, novelty toys, and accessories.
The Sales Support representative will handle routine account requests and day-to-day issues from the customer base, such as: responding to emails, assisting with order related questions, product inquiries, and general account support.
Company Profile - Exceptional, team-oriented, and collaborative environment - Amazing family-owned organization that has been around for 25+ years - Extremely well-run
Qualifications - Approximately 3–7 years of experience in a wholesale sales support, sales assistant, customer service, or client service role - Self-motivated with the ability to multi-task - Strong written and verbal communication skills - Professional demeanor and ability to represent the company well with customers. - Organized and detail-oriented with strong follow-through. - Comfortable handling multiple requests and prioritizing tasks throughout the day - Ability to identify issues and route them to the appropriate internal contact when needed - Familiar with
o rder management systems, Excel, V-lookups and pivot tables and general office software.
Responsibilities Sales Support - Support sales representatives by handling routine account requests and day-to-day issues from their customer base. - Respond to customer emails on behalf of sales representatives when appropriate. - Assist with order-related questions, product inquiries, and general account support. - Coordinate internally to resolve customer issues and ensure timely follow-up.
Customer Service - Monitor and respond to customer inquiries received through the company website. - Answer incoming calls and emails from customers regarding orders, product availability, and general questions. - Assist customers with order status, missing items, product information, and related requests. - Route more complex issues to the appropriate internal team member when needed. - Maintain clear communication between customers, sales representatives, and internal teams. - Help ensure inquiries and requests are addressed quickly and professionally. xsgimln - Support general operational tasks related to customer and sales support.
Near Roselle, NJ Reports to:
General Manager
Interested in this role You can find all the relevant information in the description below.
This is a great opportunity to join a premier apparel manufacturing company. We manufacture a collection of sports licenses pet products (NFL, NFLPA, NCAA, MLB, MLBPA NHL NBA,), that include Jerseys, sweaters, t-shirts, cheerleader outfits, jackets, beds, leashes, cat collars, collars, collared bandanas, novelty toys, and accessories.
The Sales Support representative will handle routine account requests and day-to-day issues from the customer base, such as: responding to emails, assisting with order related questions, product inquiries, and general account support.
Company Profile - Exceptional, team-oriented, and collaborative environment - Amazing family-owned organization that has been around for 25+ years - Extremely well-run
Qualifications - Approximately 3–7 years of experience in a wholesale sales support, sales assistant, customer service, or client service role - Self-motivated with the ability to multi-task - Strong written and verbal communication skills - Professional demeanor and ability to represent the company well with customers. - Organized and detail-oriented with strong follow-through. - Comfortable handling multiple requests and prioritizing tasks throughout the day - Ability to identify issues and route them to the appropriate internal contact when needed - Familiar with
o rder management systems, Excel, V-lookups and pivot tables and general office software.
Responsibilities Sales Support - Support sales representatives by handling routine account requests and day-to-day issues from their customer base. - Respond to customer emails on behalf of sales representatives when appropriate. - Assist with order-related questions, product inquiries, and general account support. - Coordinate internally to resolve customer issues and ensure timely follow-up.
Customer Service - Monitor and respond to customer inquiries received through the company website. - Answer incoming calls and emails from customers regarding orders, product availability, and general questions. - Assist customers with order status, missing items, product information, and related requests. - Route more complex issues to the appropriate internal team member when needed. - Maintain clear communication between customers, sales representatives, and internal teams. - Help ensure inquiries and requests are addressed quickly and professionally. xsgimln - Support general operational tasks related to customer and sales support.