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Outreach Specialist

WelbeHealth, San Jose, CA, United States


WelbeHealth provides life-extending health care to our most vulnerable seniors. Through our innovative PACE model of care, we serve as both the health plan and the provider, allowing participants to live safely in their homes rather than moving into skilled nursing facilities.

The Outreach Specialist plays a critical role on our Marketing, Outreach, & Enrollment (MOE) team. This role is the driver of enrollment success — building relationships in the community, generating quality referrals, and guiding prospective participants into the PACE program.

Why this role is different

No “hard sell” pressure – You’re not pushing a product; you’re connecting vulnerable seniors with life‑changing care

Mission‑driven work – You’ll be helping participants get the support they need to stay in their homes and communities

Focus on relationships, not transactions – You’ll build genuine, ongoing relationships with seniors, caregivers, and community partners rather than chasing one‑off sales

Community‑first approach – You’ll engage with the community at events, local organizations, and face‑to‑face outreach instead of cold‑calling all day

We care about our team members. That’s why we offer:

Medical insurance coverage (Medical, Dental, Vision)

Work/life balance – 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days

401(k) savings + match

Comprehensive compensation package including base pay and bonus

And additional benefits!

Day‑to‑day responsibilities

Coordinate and initiate outreach and engagement activities in communities

Identify opportunities to collaborate with community organizations to generate qualified leads, leading to potential enrollments

Establish and maintain relationships with community leaders and partners including senior centers, assisted living facilities, food banks, churches, and other community‑based organizations

Develop and implement monthly marketing plans to consistently achieve monthly enrollment metric goals with MOE Director

Provide education regarding WelbeHealth’s services to community referral sources

Job requirements

Bachelor’s degree in marketing or health care administration preferred

DHCS training and exam as a marketing representative within 30 days of hire

Minimum of one (1) year of experience in a sales and marketing role with at least one (1) year in a healthcare or senior care setting preferred (within service area preferred; outside sales experience preferred)

Technology experience which can include Salesforce, Athena, etc.

We are seeking Outreach Specialists that ideally have outside sales and marketing experience. If you’re ready to join a holistic care team that values both its participants and providers, we’d love to hear from you!

Salary/Wage

base for this role is $75,000 per year + uncapped commission. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.

Vaccination Policy In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We’re proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy, or other status protected by applicable law.

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