Senior Salesforce Architect
Leidos, Reston, VA, United States
Description
The Salesforce Senior Architect serves as a strategic solution leader responsible for defining and driving enterprise Salesforce architectures across Health Cloud, Service Cloud, Experience Cloud, and related platforms. This role leads the design of scalable, secure, and innovative Salesforce solutions that integrate seamlessly with AWS services, EHR systems, and enterprise data ecosystems.
Partnering with executive stakeholders, business leaders, developers, and solution teams, the Senior Architect translates complex business objectives into a cohesive Salesforce platform strategy. This position can support telework up to 90% with 10% travel as needed.
Key Responsibilities Architecture & Solution Delivery
Design and deliver end-to-end Salesforce solutions across Health Cloud, Experience Cloud, Service Cloud, and contact center environments integrated with AWS Connect and Service Cloud Voice.
Build and maintain integration frameworks connecting Salesforce with AWS services (S3, Redshift, Lambda, SQL DBs) and EHR platforms (Epic, Cerner) using FHIR and HL7 standards.
Ensure solutions meet enterprise requirements for scalability, security, performance, and compliance.
Technical Expertise & Leadership
Act as a Salesforce subject matter expert in Health Cloud, Service Cloud, and contact center modernization.
Guide developers on development and configuration, including Apex triggers/classes, Lightning Components, Flows, Agentforce automations, and Data Cloud integrations.
Guide developers on implementing Agentforce-powered workflows and leveraging Data Cloud for real-time data unification.
Partner with AWS and DevOps teams to deliver event-driven and API-based integrations.
Evaluate emerging Salesforce capabilities, including generative and agentic AI, and recommend adoption strategies.
Stakeholder Engagement & Collaboration
Collaborate with clinical, operational, and IT leaders to design Salesforce-enabled workflows that enhance patient and provider experiences.
Work closely with product owners, business analysts, and UX designers to translate business objectives into actionable Salesforce solutions.
Facilitate design workshops, technical reviews, and alignment sessions across cross-functional teams.
Governance & Compliance
Maintain architecture artifacts, solution diagrams, and integration documentation.
Ensure compliance with HIPAA regulations, enterprise security policies, and healthcare data privacy standards.
Required Experience, Skills, and Education
US Citizenship is required for this position with ability to obtain security clearance as needed
Bachelor’s degree in Computer Science, Engineering, or related field (additional work experience will be considered in lieu of degree)
12+ years of relevant experience, including 8+ years in Salesforce solution architecture and delivery
Proven expertise implementing Salesforce Health Cloud, Experience Cloud, and Service Cloud solutions
Hands-on Salesforce development and configuration experience, including Apex, Lightning Components, Flows, Agentforce automations, and Data Cloud integrations
Experience designing contact center solutions, including AWS Connect, Service Cloud Voice, and omni-channel routing
Familiarity with implementing generative and agentic AI solutions within Salesforce and AWS-integrated environments
Preferred Experience, Skills, and Education
Strong knowledge of EHR integration patterns (FHIR, HL7, Epic, Cerner) and secure healthcare data exchange
Multiple Salesforce certifications preferred (e.g., Application Architect, Developer 1 & 2, System Architect, Health Cloud Credential)
Experience with SF DevOps tools like Flosum, Copado or SFDX/Jenkins
If you’re looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
#Remote
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Partnering with executive stakeholders, business leaders, developers, and solution teams, the Senior Architect translates complex business objectives into a cohesive Salesforce platform strategy. This position can support telework up to 90% with 10% travel as needed.
Key Responsibilities Architecture & Solution Delivery
Design and deliver end-to-end Salesforce solutions across Health Cloud, Experience Cloud, Service Cloud, and contact center environments integrated with AWS Connect and Service Cloud Voice.
Build and maintain integration frameworks connecting Salesforce with AWS services (S3, Redshift, Lambda, SQL DBs) and EHR platforms (Epic, Cerner) using FHIR and HL7 standards.
Ensure solutions meet enterprise requirements for scalability, security, performance, and compliance.
Technical Expertise & Leadership
Act as a Salesforce subject matter expert in Health Cloud, Service Cloud, and contact center modernization.
Guide developers on development and configuration, including Apex triggers/classes, Lightning Components, Flows, Agentforce automations, and Data Cloud integrations.
Guide developers on implementing Agentforce-powered workflows and leveraging Data Cloud for real-time data unification.
Partner with AWS and DevOps teams to deliver event-driven and API-based integrations.
Evaluate emerging Salesforce capabilities, including generative and agentic AI, and recommend adoption strategies.
Stakeholder Engagement & Collaboration
Collaborate with clinical, operational, and IT leaders to design Salesforce-enabled workflows that enhance patient and provider experiences.
Work closely with product owners, business analysts, and UX designers to translate business objectives into actionable Salesforce solutions.
Facilitate design workshops, technical reviews, and alignment sessions across cross-functional teams.
Governance & Compliance
Maintain architecture artifacts, solution diagrams, and integration documentation.
Ensure compliance with HIPAA regulations, enterprise security policies, and healthcare data privacy standards.
Required Experience, Skills, and Education
US Citizenship is required for this position with ability to obtain security clearance as needed
Bachelor’s degree in Computer Science, Engineering, or related field (additional work experience will be considered in lieu of degree)
12+ years of relevant experience, including 8+ years in Salesforce solution architecture and delivery
Proven expertise implementing Salesforce Health Cloud, Experience Cloud, and Service Cloud solutions
Hands-on Salesforce development and configuration experience, including Apex, Lightning Components, Flows, Agentforce automations, and Data Cloud integrations
Experience designing contact center solutions, including AWS Connect, Service Cloud Voice, and omni-channel routing
Familiarity with implementing generative and agentic AI solutions within Salesforce and AWS-integrated environments
Preferred Experience, Skills, and Education
Strong knowledge of EHR integration patterns (FHIR, HL7, Epic, Cerner) and secure healthcare data exchange
Multiple Salesforce certifications preferred (e.g., Application Architect, Developer 1 & 2, System Architect, Health Cloud Credential)
Experience with SF DevOps tools like Flosum, Copado or SFDX/Jenkins
If you’re looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
#Remote
#J-18808-Ljbffr