Collections Specialist III
Hanger, Inc., Milwaukee, WI, United States
Collections Specialist III - Remote
Job ID: 2026-31056
Positions: 2
Job Location: US
Telecommute (U.S.) Position
Full-Time
Category: Medical Office Professionals
Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You? We are seeking a Collections Specialist III - Remote. As our Collection Specialist, you will be responsible for supporting our current customers with outstanding accounts and all other aspects of collections. Additionally, you will utilize your investigative skills to resolve any billing questions or issues.
Position will be fully remote. Candidates must be available to work Monday - Friday day shift.
Your Impact
Manage a portfolio of 450+ customer accounts
Provide back up for other collectors on delinquent accounts as needed
Process AR reporting for Sales/Operations and Accounting
Assist customers with questions about their account
Provide documents to customers upon request (statements/invoices)
Transmit credit card and electronic payments as received
Process and mail month-end statements
Monitor credit limits and release orders
Maintain accurate and up to date collection notes
Perform other related duties as required
Minimum Qualifications
High School Diploma or GED
3 years of AR experience managing high volume of commercial accounts in a corporate setting
Additional Success Factors
Proficient in Microsoft Office
Experience with Trend software a plus
Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships
Keep the patient at the center of everything that you do, building lifelong trust
Foster open collaboration and constructive dialogue with everyone around you
Continuously innovate new solutions, influencing and responding to change
Focus on superior outcomes, and calibrate work processes for outstanding results
#LI-Remote
Pay range of $20.00 to $25.0 per hour + annual bonus: up to 5% of base pay depending on bonus criteria. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.
Our Investment in You
Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.
#ERF-HRC
#J-18808-Ljbffr
Positions: 2
Job Location: US
Telecommute (U.S.) Position
Full-Time
Category: Medical Office Professionals
Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You? We are seeking a Collections Specialist III - Remote. As our Collection Specialist, you will be responsible for supporting our current customers with outstanding accounts and all other aspects of collections. Additionally, you will utilize your investigative skills to resolve any billing questions or issues.
Position will be fully remote. Candidates must be available to work Monday - Friday day shift.
Your Impact
Manage a portfolio of 450+ customer accounts
Provide back up for other collectors on delinquent accounts as needed
Process AR reporting for Sales/Operations and Accounting
Assist customers with questions about their account
Provide documents to customers upon request (statements/invoices)
Transmit credit card and electronic payments as received
Process and mail month-end statements
Monitor credit limits and release orders
Maintain accurate and up to date collection notes
Perform other related duties as required
Minimum Qualifications
High School Diploma or GED
3 years of AR experience managing high volume of commercial accounts in a corporate setting
Additional Success Factors
Proficient in Microsoft Office
Experience with Trend software a plus
Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships
Keep the patient at the center of everything that you do, building lifelong trust
Foster open collaboration and constructive dialogue with everyone around you
Continuously innovate new solutions, influencing and responding to change
Focus on superior outcomes, and calibrate work processes for outstanding results
#LI-Remote
Pay range of $20.00 to $25.0 per hour + annual bonus: up to 5% of base pay depending on bonus criteria. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.
Our Investment in You
Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.
#ERF-HRC
#J-18808-Ljbffr