Client Experience Strategy Lead — Telephony & Servicing

A leading financial services firm in Florida is seeking a Client Service Manager III responsible for optimizing telephony systems to enhance client servicing. The ideal candidate will have over 3 years of experience in client-centric roles and project management, with strong communication skills. This position involves collaborating with teams to implement strategies that improve user experience and operational efficiency while ensuring alignment with business objectives. An agile mindset and the ability to manage multiple projects are essential. #J-18808-Ljbffr