Director of Customer Experience & Service Leadership

A cooperative electric organization is looking for a Director of Customer Services in Newport, North Carolina. The role involves leading a high-performing customer service team, ensuring exceptional service delivery, and managing member programs. Candidates should have at least 10 years of experience in customer service, including 5 years in a supervisory capacity, and a Bachelor's degree in a related field. This position offers the opportunity to shape the cooperative member experience and develop strategic goals. #J-18808-Ljbffr