
Customer Success Manager - MSP Growth & Retention
Guardz, Miami, FL, United States
A cybersecurity company is seeking a Customer Success Manager in Miami to support MSP partners and drive retention, expansion, and renewals. This quota-carrying role requires a balance of technical guidance and commercial ownership. Ideal candidates will have over 3 years of experience in Customer Success in a B2B SaaS environment and strong communication skills. You will own the post-sale relationship, manage renewals, and develop playbooks to improve customer adoption and satisfaction.
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