Deputy Divisional Director of Operations - Medicine and Emergency Care
NHS, Shrewsbury, MA, United States
Deputy Divisional Director of Operations - Medicine and Emergency Care
The closing date is 31 March 2026
The Deputy Divisional Director of Operations helps lead the Medicine and Emergency Care Division, with a main focus on urgent and emergency care.
They make sure services run safely every day, meet key targets, and give patients the best possible care.
They support teams across the hospitals, helping them plan, solve problems, and improve how services work.
They help manage budgets, staff, and resources to make sure the Division stays efficient and delivers good value.
They work closely with senior leaders and partners across the NHS to improve patient pathways and plan for the future.
They also step in for the Divisional Director of Operations when needed and help lead important decisions for the Trust.
Main duties of the job The post holder will act as Deputy Divisional Director of Operations (DDDO) for Medicine and Emergency Care (MEC), with the primary portfolio of Urgent and Emergency Care (UEC) and form part of the MEC leadership team. On behalf of the Divisional Director of Operations (DDO) for MEC, the postholder is responsible for coordinating and prioritising the effective and efficient delivery of highly complex UEC services, including new projects and the management of operational business on a day-to-day basis, meeting all necessary standards of safety, quality, and patient access within agreed resources and budget. This will include responsibility for the achievement of the relevant key performance standards and access targets, contractual obligations including all regulatory standards.
About us The Shrewsbury and Telford Hospital NHS Trust (SaTH) is the main provider of acute hospital services for people in Shropshire, Telford & Wrekin and mid-Wales.
This is a fantastic time to be joining our team and helping shape the future success of MEC. The successful candidate will contribute to key strategic developments for the benefit of the residents of Shropshire and mid-Wales; they will have an innovative and persuasive approach, experienced in creating the business case and project plans for approved schemes.
Applications are therefore invited from enthusiastic professionals with excellent people skills and an excellent track record of success, including sound financial and business achievement. You will be creative, self‑motivated, proactive and comfortable with managing complex problems.
Job responsibilities For full duties and responsibilities please refer to the attached document entitled Job Description.
Person Specification Qualifications
Educated to Master's degree level or equivalent relevant senior management experience
Evidence of highly developed professional management development within relevant field of practice
Achieving performance and quality standards
Senior operational management in acute/complex services
Improvement/change management training
Experience representing organisation at system level
Major incident planning experience
Knowledge of Integrated Care System, cross‑organisational working
Experience & Behaviours
Demonstrates SaTH values
Significant experience of working at a senior management or senior professional level (equivalent to Postgraduate Diploma) in the acute healthcare sector
Experience of leading the implementation of service improvement including complex change management programmes
Evidence of effective management of a complex and diverse workforce
Evidence of successful management of achieving service targets in line with budgets
Able to facilitate workshops, meetings and engagement sessions
Skills & Knowledge
Successful experience of leadership at a senior managerial level in operational and/or financial and strategic management, including exposure to Board.
Presents complex and detailed data sets to explain key information that effectively communicates performance and assurance information to a range of stakeholders, including Trust board
Ability to demonstrate influencing/negotiating skills to a range of staff groups/professions to deliver objectives and targets
Specialist knowledge, skills and experience in workforce development and innovation.
Comprehensive knowledge of current practice and health policy requirements
Ability to analyse complex/ conflicting information in order to resolve issues eg budgetary control v risk
Demonstrable experience gained in a healthcare environment
Behaviour requirement
Actively promote a culture of compassion, equality, respect and dignity; actively promote ethnic diversity
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The Shrewsbury and Telford Hospital NHS Trust
£76,965 to £88,682 a year per annum/pro rata
#J-18808-Ljbffr
The Deputy Divisional Director of Operations helps lead the Medicine and Emergency Care Division, with a main focus on urgent and emergency care.
They make sure services run safely every day, meet key targets, and give patients the best possible care.
They support teams across the hospitals, helping them plan, solve problems, and improve how services work.
They help manage budgets, staff, and resources to make sure the Division stays efficient and delivers good value.
They work closely with senior leaders and partners across the NHS to improve patient pathways and plan for the future.
They also step in for the Divisional Director of Operations when needed and help lead important decisions for the Trust.
Main duties of the job The post holder will act as Deputy Divisional Director of Operations (DDDO) for Medicine and Emergency Care (MEC), with the primary portfolio of Urgent and Emergency Care (UEC) and form part of the MEC leadership team. On behalf of the Divisional Director of Operations (DDO) for MEC, the postholder is responsible for coordinating and prioritising the effective and efficient delivery of highly complex UEC services, including new projects and the management of operational business on a day-to-day basis, meeting all necessary standards of safety, quality, and patient access within agreed resources and budget. This will include responsibility for the achievement of the relevant key performance standards and access targets, contractual obligations including all regulatory standards.
About us The Shrewsbury and Telford Hospital NHS Trust (SaTH) is the main provider of acute hospital services for people in Shropshire, Telford & Wrekin and mid-Wales.
This is a fantastic time to be joining our team and helping shape the future success of MEC. The successful candidate will contribute to key strategic developments for the benefit of the residents of Shropshire and mid-Wales; they will have an innovative and persuasive approach, experienced in creating the business case and project plans for approved schemes.
Applications are therefore invited from enthusiastic professionals with excellent people skills and an excellent track record of success, including sound financial and business achievement. You will be creative, self‑motivated, proactive and comfortable with managing complex problems.
Job responsibilities For full duties and responsibilities please refer to the attached document entitled Job Description.
Person Specification Qualifications
Educated to Master's degree level or equivalent relevant senior management experience
Evidence of highly developed professional management development within relevant field of practice
Achieving performance and quality standards
Senior operational management in acute/complex services
Improvement/change management training
Experience representing organisation at system level
Major incident planning experience
Knowledge of Integrated Care System, cross‑organisational working
Experience & Behaviours
Demonstrates SaTH values
Significant experience of working at a senior management or senior professional level (equivalent to Postgraduate Diploma) in the acute healthcare sector
Experience of leading the implementation of service improvement including complex change management programmes
Evidence of effective management of a complex and diverse workforce
Evidence of successful management of achieving service targets in line with budgets
Able to facilitate workshops, meetings and engagement sessions
Skills & Knowledge
Successful experience of leadership at a senior managerial level in operational and/or financial and strategic management, including exposure to Board.
Presents complex and detailed data sets to explain key information that effectively communicates performance and assurance information to a range of stakeholders, including Trust board
Ability to demonstrate influencing/negotiating skills to a range of staff groups/professions to deliver objectives and targets
Specialist knowledge, skills and experience in workforce development and innovation.
Comprehensive knowledge of current practice and health policy requirements
Ability to analyse complex/ conflicting information in order to resolve issues eg budgetary control v risk
Demonstrable experience gained in a healthcare environment
Behaviour requirement
Actively promote a culture of compassion, equality, respect and dignity; actively promote ethnic diversity
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The Shrewsbury and Telford Hospital NHS Trust
£76,965 to £88,682 a year per annum/pro rata
#J-18808-Ljbffr