VP of Service Design & Digital Experience

A leading financial institution in New York seeks a Service Design Vice President to enhance customer experiences through innovative service design. The role involves leading cross-functional teams, developing strategies that align business objectives with customer needs, and creating service prototypes. The ideal candidate has over 5 years of service design experience, focusing on end-to-end customer experiences and a proven track record in innovative projects. This position offers the opportunity to work in a dynamic and collaborative environment. #J-18808-Ljbffr