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Technical Writer - W2 Only

Elegant Enterprise-Wide Solutions, Inc., Hattiesburg, MS, United States


About this Position:

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Job Title: Technical Writer

Responsibilities: Develop and manage federally required documentation for client. Prepare and maintain APDs (IAPDs, OAPDs, updates) with supporting materials to secure and retain federal approval and funding. Document system architecture, modular design, and technical implementation to meet client's compliance and certification standards. Create and maintain the client's Data Quality Plan, including governance, standards, validation, monitoring, and alignment with AFCARS, NCANDS, and NYTD reporting. Support PMO and OCM teams with documentation and related project tasks. Develop and maintain implementation and operational documents such as deployment guides, configurations, disaster recovery, and continuity plans. Maintain business process documentation, SOPs, and end-user materials (user guides, training manuals, job aids, knowledge base). Ensure documentation governance through standards, templates, version control, and repository management, keeping content updated throughout the lifecycle. Collaborate with cross-functional teams and support federal reviews, audits, and documentation requests, translating complex technical concepts into clear documentation.

Required Skills/Experience: Bachelor's degree in Business, Information Systems, or a related field. Experience in analyzing, documenting, and implementing software solutions in a technical environment (5 Years). Experience with cloud technologies, SaaS solutions, and data analysis. (3 Year). Exceptional writing, editing, and proofreading skills, with a keen eye for detail. (5 Years). Effective communication, organizational and time-management skills. Detail-oriented with a focus on producing high-quality deliverables. Ability to work independently as well as collaboratively within a team.

Preferred/Not Required: Specific experience in case management with Child Welfare domains. Hosted web application implementation experience within the Human Services sector (ie Social Services, Crisis/Emergency Services). Change management experience.

"No phone calls please. xsgimln "

"We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, citizenship or any protected status."