Manufacturing Account Manager (Customer Service/Inside Sales)
Engineered Parts Sourcing, Inc., Alpharetta, GA, United States
Account Manager / Customer Service – Engineered Parts Sourcing (Alpharetta, GA)
Find out if this opportunity is a good fit by reading all of the information that follows below. Full-Time | Onsite | Business Casual | No Travel Required At EPS, we are more than a supplier—we are innovators in specialty fasteners and cold‑headed parts, trusted by leading OEMs across the globe. With nearly 40 years of expertise and a cutting‑edge facility, we are dedicated to delivering top‑quality solutions for the industrial and automotive sectors. Our recent expansion in equipment and talent reflects our commitment to growth and excellence. As we continue to evolve, we’re looking for a motivated
Account Manager / Customer Service
professional to join our team and help support our customers and internal operations. Learn more about us at You’ll Do Maintain ongoing communication between customers and EPS personnel. Keep a positive, solutions‑focused attitude with all customer requests. Know when to escalate complex requests to the Sales Manager. Enter and update customer and vendor information in the company system. Gather required paperwork to generate accurate quotations. Enter new and repeat customer orders. Adjust customer releases that may change daily or weekly. Create labels for new parts and update existing labels as needed. Prepare Engineering Change paperwork received from customers. Expedite vendors to ensure customer needs are met. Ask the right questions to quickly problem‑solve when issues arise. Demonstrate an understanding of manufacturing processes and machine requirements to support customers with quotes, engineering changes, and quality concerns. Work collaboratively on team projects and assignments. Organize and prioritize tasks to meet deadlines. Assist with customer visits and audits. Provide written communication as needed. Follow all company policies, procedures, and safety guidelines. Perform additional duties as assigned. What You Bring At least 1 year of customer service experience. Strong communication and listening skills. High attention to detail and strong organizational abilities. Ability to work well in a team environment. Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook. A proactive, self‑driven approach with a sense of urgency when needed. Creativity and problem‑solving skills. Compensation & Benefits Salary:
$50,000–$60,000 per year, based on experience and education. No commission. xsgimln Dress Code:
Business Casual Travel:
None Benefits:
Health, Dental, Vision, Life, 401(k), Paid Vacation, and Paid Holidays. If you’re looking to join a stable, growing, family‑owned company where your work truly matters, we’d love to hear from you.
Find out if this opportunity is a good fit by reading all of the information that follows below. Full-Time | Onsite | Business Casual | No Travel Required At EPS, we are more than a supplier—we are innovators in specialty fasteners and cold‑headed parts, trusted by leading OEMs across the globe. With nearly 40 years of expertise and a cutting‑edge facility, we are dedicated to delivering top‑quality solutions for the industrial and automotive sectors. Our recent expansion in equipment and talent reflects our commitment to growth and excellence. As we continue to evolve, we’re looking for a motivated
Account Manager / Customer Service
professional to join our team and help support our customers and internal operations. Learn more about us at You’ll Do Maintain ongoing communication between customers and EPS personnel. Keep a positive, solutions‑focused attitude with all customer requests. Know when to escalate complex requests to the Sales Manager. Enter and update customer and vendor information in the company system. Gather required paperwork to generate accurate quotations. Enter new and repeat customer orders. Adjust customer releases that may change daily or weekly. Create labels for new parts and update existing labels as needed. Prepare Engineering Change paperwork received from customers. Expedite vendors to ensure customer needs are met. Ask the right questions to quickly problem‑solve when issues arise. Demonstrate an understanding of manufacturing processes and machine requirements to support customers with quotes, engineering changes, and quality concerns. Work collaboratively on team projects and assignments. Organize and prioritize tasks to meet deadlines. Assist with customer visits and audits. Provide written communication as needed. Follow all company policies, procedures, and safety guidelines. Perform additional duties as assigned. What You Bring At least 1 year of customer service experience. Strong communication and listening skills. High attention to detail and strong organizational abilities. Ability to work well in a team environment. Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook. A proactive, self‑driven approach with a sense of urgency when needed. Creativity and problem‑solving skills. Compensation & Benefits Salary:
$50,000–$60,000 per year, based on experience and education. No commission. xsgimln Dress Code:
Business Casual Travel:
None Benefits:
Health, Dental, Vision, Life, 401(k), Paid Vacation, and Paid Holidays. If you’re looking to join a stable, growing, family‑owned company where your work truly matters, we’d love to hear from you.