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IT Service Desk Analyst I: End-User Support & SLA Focus

SouthState Bank, Winter Haven, FL, United States


A regional financial institution is looking for an IT Service Desk Analyst I in Winter Haven, Florida. The role involves ensuring proper computer operation to assist end users with their business tasks. Candidates should be able to diagnose technical issues, prioritize help requests, and maintain SLA expectations. The position offers a competitive salary ranging from $40,092 to $60,138 based on experience and skills, with a strong emphasis on customer support and technical problem-solving. #J-18808-Ljbffr