Conversation Designer Agentic AI - 12 Month FTC
Lloyds Bank plc, Wellington, FL, United States
**JOB TITLE:** Conversation Designer – 12 Month FTC **LOCATION:**Leeds
We’re looking for an experienced Conversation Designer to help build the future of Conversational Banking at Lloyds Banking Group. in human-centred design and conversational AI, confidently driving an experience-led approach as we build natural, effective interactions for our customers. As a member of our fast-paced Agentic AI team, you’llYou’ll lead the conversation direction within the team and manage relationships with various collaborators. combine research and insights to apply conversation principles to generative AI products. You'll develop interactions that feel natural, effective, and aligned with our tone of voice. Collaborate with your fellow designers and use your expertise to help build the overall design approach and user experience.Take ownership as the conversation and content build expert in an agile environment. Advocate for Conversation Build across product teams, improve ways of working, and mentor others in the field. Take ownership of your own development and help guide others in conversation building through coaching and mentoring. Be an active member of the design community, sharing knowledge and embedding development principles across products and services. Strong relationship-building skills, using empathy and credibility to engage senior audiences. Ability to identify and respond to emerging risks and priorities.**Your experience and skills**Strong experience crafting conversational interfaces, with confidence in generative AI and agentic design.Deep understanding of how conversation works and how to apply it in AI. Innovative problem-solving skills and ability to encourage collaboration. Outstanding communication skills for both technical and non-technical audiences. The ability to influence and manage multiple collaborators across product, risk, legal and branding teams. **And any experience of these would be great** Familiarity working in a complex landscape – ideally financial services. Experience using and collaborating in Build platforms, such as Figma. We provide appropriate workplaceminimum role requirements through the Disability Confident Scheme. accommodations for employees with disabilities. This includes flexible options for office attendance, work location, and schedules. As a Disability Confident Leader, we promise interviews to a fair and proportional number of applicants with disabilities, long-term health issues, or neurodivergent conditions who meet the **We also offer a wide-ranging benefits package, which includes:** Benefits you can adapt to your lifestyle, such as discounted shopping. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. #J-18808-Ljbffr
We’re looking for an experienced Conversation Designer to help build the future of Conversational Banking at Lloyds Banking Group. in human-centred design and conversational AI, confidently driving an experience-led approach as we build natural, effective interactions for our customers. As a member of our fast-paced Agentic AI team, you’llYou’ll lead the conversation direction within the team and manage relationships with various collaborators. combine research and insights to apply conversation principles to generative AI products. You'll develop interactions that feel natural, effective, and aligned with our tone of voice. Collaborate with your fellow designers and use your expertise to help build the overall design approach and user experience.Take ownership as the conversation and content build expert in an agile environment. Advocate for Conversation Build across product teams, improve ways of working, and mentor others in the field. Take ownership of your own development and help guide others in conversation building through coaching and mentoring. Be an active member of the design community, sharing knowledge and embedding development principles across products and services. Strong relationship-building skills, using empathy and credibility to engage senior audiences. Ability to identify and respond to emerging risks and priorities.**Your experience and skills**Strong experience crafting conversational interfaces, with confidence in generative AI and agentic design.Deep understanding of how conversation works and how to apply it in AI. Innovative problem-solving skills and ability to encourage collaboration. Outstanding communication skills for both technical and non-technical audiences. The ability to influence and manage multiple collaborators across product, risk, legal and branding teams. **And any experience of these would be great** Familiarity working in a complex landscape – ideally financial services. Experience using and collaborating in Build platforms, such as Figma. We provide appropriate workplaceminimum role requirements through the Disability Confident Scheme. accommodations for employees with disabilities. This includes flexible options for office attendance, work location, and schedules. As a Disability Confident Leader, we promise interviews to a fair and proportional number of applicants with disabilities, long-term health issues, or neurodivergent conditions who meet the **We also offer a wide-ranging benefits package, which includes:** Benefits you can adapt to your lifestyle, such as discounted shopping. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. #J-18808-Ljbffr