Wireless Retail Sales Manager - Pablo Creek
Cellular World, Jacksonville, FL, United States
Cellular World, a leading AT&T authorized retailer, is currently looking for strongRetail SalesManagerswho are passionate about mobile technology. We are currently accepting resumes for a full-timeRetail Sales Managerto join our innovative, best in class and growing company. Your goal, as theRetail Sales Manager is to ensure the store delivers an excellent customer experience using At Your Service and Key Satisfaction drivers. The Retail Sales Manager will also ensure the location exceeds sales metrics, manage and protect company assets and increase profitability all while developing your team to be best in class.
Supportive team environment
Tenure Increase program
PTO Accrual
Medical/Dental and Vision benefits options
Long-term and short-term disability insurance benefits options
401(k) plan with a company contribution
An incredible employee discount not to exceed 57% on up to 5 lines on AT&T’s premium wireless service.
Huge discounts on accessories and additional AT&T products and services allows you access to the latest and greatest, trending gadgets.
A new hire budget to spend on a wide range of Team Color apparel.
Responsibilities
Drive sales and customer satisfaction using At Your Service and Key Satisfaction Drivers.
Meet and exceed monthly sales goals. Achieve personal sales goals as well as assist employees with closing sales and customer service.
Observe customer experience to determine focus of the AT&T Experience Steps.
Ensures proper opening and closing of the retail location with completion of all open/close procedures.
Training – ensure 100% completion of all required training monthly and annually per AT&T compliance standards.
Inventory – Manage ordering, receiving, discrepancies, and complete daily, weekly, and month-end counts as needed.
Provide resolution to customer complaints regarding sales and service.
Develop and manage positive business relationships with staff and customers.
Provide continuous coaching to sales associates in all aspects of wireless sales and service.
Provide positive reinforcement and training to promote learning and growth of sales associates.
Recognize your top performers and your lower performers to improve.
New Hires- Review resumes, perform initial phone screens, in person interviews and complete on boarding paperwork.
Conducts regular staff meetings to communicate promotions, goals, trends, and other relevant information.
Ensure proper merchandising within store, including product placement, display, and brand compliance per AT&T requirements.
Develop and maintain relationships with co-workers and consumers.
Requirements
Must have a valid Driver’s License and current auto insurance
Must be able to pass background.
Must attend off-site promotional events during and after business hours.
Previous retail or customer service management required.
Proven leadership and employee management skills.
Ability to stand for long periods and work full time, weekends and during peak retail selling periods. Work at various locations may also be required.
Tech-savvy and enjoy working with interactive technology devices.
Enjoy working in a team environment & engaging with the consumer. Must be enthusiastic and have the drive needed to complete sales.
Independent and self-motivated team player.
Regular physical activity will be required, e.g., setting up promotional material, changing displays, etc.
Reliable transportation.
Must be at least 18 years of age
We are an equal opportunity employer and value diversity at our Company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr
Supportive team environment
Tenure Increase program
PTO Accrual
Medical/Dental and Vision benefits options
Long-term and short-term disability insurance benefits options
401(k) plan with a company contribution
An incredible employee discount not to exceed 57% on up to 5 lines on AT&T’s premium wireless service.
Huge discounts on accessories and additional AT&T products and services allows you access to the latest and greatest, trending gadgets.
A new hire budget to spend on a wide range of Team Color apparel.
Responsibilities
Drive sales and customer satisfaction using At Your Service and Key Satisfaction Drivers.
Meet and exceed monthly sales goals. Achieve personal sales goals as well as assist employees with closing sales and customer service.
Observe customer experience to determine focus of the AT&T Experience Steps.
Ensures proper opening and closing of the retail location with completion of all open/close procedures.
Training – ensure 100% completion of all required training monthly and annually per AT&T compliance standards.
Inventory – Manage ordering, receiving, discrepancies, and complete daily, weekly, and month-end counts as needed.
Provide resolution to customer complaints regarding sales and service.
Develop and manage positive business relationships with staff and customers.
Provide continuous coaching to sales associates in all aspects of wireless sales and service.
Provide positive reinforcement and training to promote learning and growth of sales associates.
Recognize your top performers and your lower performers to improve.
New Hires- Review resumes, perform initial phone screens, in person interviews and complete on boarding paperwork.
Conducts regular staff meetings to communicate promotions, goals, trends, and other relevant information.
Ensure proper merchandising within store, including product placement, display, and brand compliance per AT&T requirements.
Develop and maintain relationships with co-workers and consumers.
Requirements
Must have a valid Driver’s License and current auto insurance
Must be able to pass background.
Must attend off-site promotional events during and after business hours.
Previous retail or customer service management required.
Proven leadership and employee management skills.
Ability to stand for long periods and work full time, weekends and during peak retail selling periods. Work at various locations may also be required.
Tech-savvy and enjoy working with interactive technology devices.
Enjoy working in a team environment & engaging with the consumer. Must be enthusiastic and have the drive needed to complete sales.
Independent and self-motivated team player.
Regular physical activity will be required, e.g., setting up promotional material, changing displays, etc.
Reliable transportation.
Must be at least 18 years of age
We are an equal opportunity employer and value diversity at our Company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr