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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[519,534,547,561,576],{"_435":434,"_439":520,"_468":469,"_460":461,"_248":521,"_446":522,"_433":434,"_113":442,"_437":199,"_438":199,"_470":469,"_448":199,"_449":523,"_431":529,"_471":472,"_436":129,"_485":530,"_476":531,"_487":442,"_488":532,"_490":491,"_492":533,"_494":495},["D",1773169200000],"Customer Service Representative Home Healthcare Intake & Insurance Verification

Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verificationand thrive in a fast-paced, patient-centered environmentthis role offers the opportunity to make a meaningful impact every day.\nYou'll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.\nWhat You'll Do

Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).\nCoordinate documentation and service setup for respiratory products and medical equipment.\nCommunicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.\nPrepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.\nMaintain organized records and referral logs in compliance with JCAHO and company standards.\nProvide technical assistance and support for walk-in and retail equipment requests.\nCollaborate with outside agencies to resolve patient issues and ensure continuity of care.\nAssist with office operations including supply monitoring, deposits, and batch reporting.\nWhat You Bring

High school diploma or GED

(required).\nExperience in home healthcare, medical billing, or patient intake

(preferred).\nFamiliarity with insurance verification and reimbursement practices.\nStrong communication and multitasking skills.\nAbility to work independently and as part of a collaborative team.\nKnowledge of medical terminology and durable medical equipment is a plus.\nWhy Join Rotech?

Be part of a mission-driven team improving lives through home-based care.\nWork in a supportive environment with opportunities for growth and advancement.\nCompetitive compensation, benefits, and employee recognition programs.\nReady to help patients get the care they need at home? Apply today and join a team that puts people first.\nEmployment Requirements

To ensure the safety and integrity of our team and the patients we serve, employment is contingent upon:\nSuccessful completion of a background investigation (company-wide)\nDrug screening , when applicable to the position\nA

valid driver's license

with a clean driving record, when driving is required for the role\nQualifications

Required Education & Experience

High school diploma or GED equivalent\nPreferred Background

Experience working with medical equipment\nFamiliarity with medical billing and reimbursement practices\nBackground in healthcare administration or patient intake\nKnowledge of medical terminology\nAt least one year of related work experience\nSkills & Competencies

Strong attention to detail and ability to multi-task effectively\nExcellent verbal and written communication skills in English\nAbility to interpret and respond to various forms of communication (verbal, written, visual)\nMaintain confidentiality and handle sensitive information with discretion\nDemonstrated problem-solving, time management, and organizational skills\nCapable of working independently and collaboratively within a team\nTechnical Proficiency

Proficient in Microsoft Office (Outlook, Word, Excel)\nComfortable with email communication, internet research, and using office equipment (fax, copier, printer, phone, computer/tablet)\nPhysical Requirements

Ability to lift and carry office and patient equipment (minimum 35 lbs)\nMay be required to drive a company vehicle, make home deliveries, and participate in on-call rotations\nRegular contact with patients and equipment may involve exposure to contagious pathogens\nMust be able to sit, stand, walk, talk, and listen for extended periods\nRequires close vision for reading small print on screens and paperwork\nBenefits\nGenerous paid time off and paid holidays\nOvertime pay for non-exempt positions (as applicable)\nCommission for Account Executives\nBonus and incentive opportunities\nFixed and variable car reimbursement for Area Managers and Account Executives\nCar, mileage, and telephone reimbursement (as applicable)\nEmployee discount and recognition programs\nEmployee Assistance Program (EAP)\n401(k), HSA, and FSA/Dependent Care FSA\nMedical, prescription, dental, and vision coverage\nLife insurance, disability, accidental death, identity protection, and legal services\nMeru Health mental health and Mercer SmartConnect Medicare programs\nLivongo Diabetes and High Blood Pressure programs\nHealthcare Bluebook and RX Savings Solutions programs\nHepatitis B (HEPB) and TB vaccinations\nMake the right movesubmit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.\nAll positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.\nEqual Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.\n","Customer Service Representative Home Healthcare Intake & Insurance Verification

Rotech Healthcare Inc. is seeking a detail-oriented and co...",[524],{"_458":459,"_454":525,"_452":526,"_456":527,"_484":528},"Merrillville","Merrillville, IN, United States, 46411","IN","46411",["B","2842811097"],"12 days ago","/jobs/2842811097-medical-equipment-customer-service-representative","Merrillville, IN, United States","/jobs?location=Merrillville%2C+IN%2C+United+States",{"_435":434,"_439":535,"_468":469,"_460":461,"_248":536,"_446":522,"_433":434,"_113":442,"_437":199,"_438":199,"_470":469,"_448":199,"_449":537,"_431":543,"_471":472,"_436":129,"_485":530,"_476":544,"_487":442,"_488":545,"_490":491,"_492":546,"_494":495},["D",1773172800000],"Customer Service Representative Home Healthcare Intake & Insurance Verification

Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verificationand thrive in a fast-paced, patient-centered environmentthis role offers the opportunity to make a meaningful impact every day. You'll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.\nEssential Job Duties and Responsibilities\nAbility to work cooperatively with others.\nAssist with office operations including supply monitoring, deposits, and batch reporting.\nCollaborate with outside agencies to resolve patient issues and ensure continuity of care.\nCommunicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.\nCoordinate documentation and service setup for respiratory products and medical equipment.\nDeal politely with patients and referral sources.\nMaintain organized records and referral logs in compliance with JCAHO and company standards.\nManage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).\nManage several tasks at once.\nMay be required to cover on call, drive a company vehicle and make deliveries to patient's homes.\nPredictable and regular attendance (arrive to work on time).\nPrepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.\nProvide technical assistance and support for walk-in and retail equipment requests.\nPerforms other duties as assigned.\nWhy Join Rotech?

Be part of a mission-driven team improving lives through home-based care.\nWork in a supportive environment with opportunities for growth and advancement.\nCompetitive compensation, benefits, and employee recognition programs.\nReady to help patients get the care they need at home? Apply today and join a team that puts people first.\nEmployment is contingent on:\nBackground check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.\nDrug screen (when applicable for the position)\nCompliance with healthcare facility credentialing process (when applicable for the position)\nValid driver's license in state of residence with a clean driving record (when applicable for the position)\nRequired Education and/or Experience\nHigh school diploma or GED equivalent, required\nPreferred Education and/or Experience\nOne year of related work experience, preferred\nExperience in home healthcare, medical billing, or patient intake (preferred).\nFamiliarity with insurance verification and reimbursement practices.\nKnowledge of medical terminology and durable medical equipment is a plus.\nSkills and Competencies\nAbility to interpret and respond to various forms of communication (verbal, written, visual)\nCapable of working independently and collaboratively within a team\nDemonstrated problem-solving, time management, and organizational skills\nExcellent verbal and written communication skills in English\nMaintain confidentiality and handle sensitive information with discretion\nStrong attention to detail and ability to multi-task effectively\nMachines, Equipment and Technical Abilities\nEmail transmission and communication\nInternet navigation and research\nMicrosoft applications; Outlook, Word and Excel\nOffice equipment; fax machine, copier, printer, phone and computer and/or tablet\nPhysical Demands\nAbility to lift and carry office and patient equipment (minimum 35 lbs)\nMay be required to drive a company vehicle, make home deliveries, and participate in on-call rotations\nMust be able to sit, stand, walk, talk, and listen for extended periods\nRegular contact with patients and equipment may involve exposure to contagious pathogens\nRequires close vision for reading small print on screens and paperwork\nBenefits\nGenerous paid time off and paid holidays\nOvertime pay for non-exempt positions (as applicable)\nCommission for Account Executives\nBonus and incentive opportunities\nFixed and variable car reimbursement for Area Managers and Account Executives\nCar, mileage, and telephone reimbursement (as applicable)\nEmployee discount and recognition programs\nEmployee Assistance Program (EAP)\n401(k), HSA, and FSA/Dependent Care FSA\nMedical, prescription, dental, and vision coverage\nLife insurance, disability, accidental death, identity protection, and legal services\nMeru Health mental health and Mercer SmartConnect Medicare programs\nLivongo Diabetes and High Blood Pressure programs\nHealthcare Bluebook and RX Savings Solutions programs\nHepatitis B (HEPB) and TB vaccinations\nMake the right movesubmit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, sign into your account.\nAll positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.\nEqual Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.\n",[538],{"_458":459,"_454":539,"_452":540,"_456":541,"_484":542},"Marianna","Marianna, FL, United States, 32448","FL","32448",["B","2842766827"],"/jobs/2842766827-medical-equipment-customer-service-representative","Marianna, FL, United States","/jobs?location=Marianna%2C+FL%2C+United+States",{"_435":434,"_439":548,"_468":469,"_460":461,"_248":549,"_446":522,"_433":434,"_113":442,"_437":199,"_438":199,"_470":469,"_448":199,"_449":550,"_431":556,"_471":472,"_436":129,"_485":557,"_476":558,"_487":442,"_488":559,"_490":491,"_492":560,"_494":495},["D",1773410400000],"Customer Service Representative Home Healthcare Intake & Insurance Verification

Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verificationand thrive in a fast-paced, patient-centered environmentthis role offers the opportunity to make a meaningful impact every day. You'll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.\nEssential Job Duties and Responsibilities\nAbility to work cooperatively with others.\nAssist with office operations including supply monitoring, deposits, and batch reporting.\nCollaborate with outside agencies to resolve patient issues and ensure continuity of care.\nCommunicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.\nCoordinate documentation and service setup for respiratory products and medical equipment.\nDeal politely with patients and referral sources.\nMaintain organized records and referral logs in compliance with JCAHO and company standards.\nManage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).\nManage several tasks at once.\nMay be required to cover on call, drive a company vehicle and make deliveries to patient's homes.\nPredictable and regular attendance (arrive to work on time).\nPrepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.\nProvide technical assistance and support for walk-in and retail equipment requests.\nPerforms other duties as assigned.\nWhy Join Rotech?

Be part of a mission-driven team improving lives through home-based care.\nWork in a supportive environment with opportunities for growth and advancement.\nCompetitive compensation, benefits, and employee recognition programs.\nReady to help patients get the care they need at home? Apply today and join a team that puts people first.\nEmployment is contingent on\nBackground check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.\nDrug screen (when applicable for the position)\nCompliance with healthcare facility credentialing process (when applicable for the position)\nValid driver's license in state of residence with a clean driving record (when applicable for the position)\nRequired Education and/or Experience\nHigh school diploma or GED equivalent, required\nPreferred Education and/or Experience\nOne year of related work experience, preferred\nExperience in home healthcare, medical billing, or patient intake (preferred).\nFamiliarity with insurance verification and reimbursement practices.\nKnowledge of medical terminology and durable medical equipment is a plus.\nSkills and Competencies\nAbility to interpret and respond to various forms of communication (verbal, written, visual)\nCapable of working independently and collaboratively within a team\nDemonstrated problem-solving, time management, and organizational skills\nExcellent verbal and written communication skills in English\nMaintain confidentiality and handle sensitive information with discretion\nStrong attention to detail and ability to multi-task effectively\nMachines, Equipment and Technical Abilities\nEmail transmission and communication\nInternet navigation and research\nMicrosoft applications; Outlook, Word and Excel\nOffice equipment; fax machine, copier, printer, phone and computer and/or tablet\nPhysical Demands\nAbility to lift and carry office and patient equipment (minimum 35 lbs)\nMay be required to drive a company vehicle, make home deliveries, and participate in on-call rotations\nMust be able to sit, stand, walk, talk, and listen for extended periods\nRegular contact with patients and equipment may involve exposure to contagious pathogens\nRequires close vision for reading small print on screens and paperwork\nBenefits\nGenerous paid time off and paid holidays\nOvertime pay for non-exempt positions (as applicable)\nCommission for Account Executives\nBonus and incentive opportunities\nFixed and variable car reimbursement for Area Managers and Account Executives\nCar, mileage, and telephone reimbursement (as applicable)\nEmployee discount and recognition programs\nEmployee Assistance Program (EAP)\n401(k), HSA, and FSA/Dependent Care FSA\nMedical, prescription, dental, and vision coverage\nLife insurance, disability, accidental death, identity protection, and legal services\nMeru Health mental health and Mercer SmartConnect Medicare programs\nLivongo Diabetes and High Blood Pressure programs\nHealthcare Bluebook and RX Savings Solutions programs\nHepatitis B (HEPB) and TB vaccinations\nMake the right movesubmit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, sign into your account.\nAll positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.\nEqual Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.\n",[551],{"_458":459,"_454":552,"_452":553,"_456":554,"_484":555},"Nashville","Nashville, TN, United States, 37247","TN","37247",["B","2882024163"],"9 days ago","/jobs/2882024163-medical-equipment-customer-service-representative","Nashville, TN, United States","/jobs?location=Nashville%2C+TN%2C+United+States",{"_435":434,"_439":562,"_468":469,"_460":461,"_248":563,"_446":564,"_433":434,"_113":442,"_437":199,"_438":199,"_470":469,"_448":199,"_449":565,"_431":571,"_471":472,"_436":129,"_485":572,"_476":573,"_487":442,"_488":574,"_490":491,"_492":575,"_494":495},["D",1773799200000],"Customer Service Representative

Home Healthcare Intake & Insurance Verification

Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verificationand thrive in a fast-paced, patient-centered environmentthis role offers the opportunity to make a meaningful impact every day. You'll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.\nEssential Job Duties and Responsibilities\nAbility to work cooperatively with others.\nAssist with office operations including supply monitoring, deposits, and batch reporting.\nCollaborate with outside agencies to resolve patient issues and ensure continuity of care.\nCommunicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.\nCoordinate documentation and service setup for respiratory products and medical equipment.\nDeal politely with patients and referral sources.\nMaintain organized records and referral logs in compliance with JCAHO and company standards.\nManage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).\nManage several tasks at once.\nMay be required to cover on call, drive a company vehicle and make deliveries to patient's homes.\nPredictable and regular attendance (arrive to work on time).\nPrepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.\nProvide technical assistance and support for walk-in and retail equipment requests.\nPerforms other duties as assigned.\nWhy Join Rotech?

Be part of a mission-driven team improving lives through home-based care.\nWork in a supportive environment with opportunities for growth and advancement.\nCompetitive compensation, benefits, and employee recognition programs.\nReady to help patients get the care they need at home? Apply today and join a team that puts people first.\nEmployment is contingent on\nBackground check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.\nDrug screen (when applicable for the position)\nCompliance with healthcare facility credentialing process (when applicable for the position)\nValid driver's license in state of residence with a clean driving record (when applicable for the position)\nRequired Education and/or Experience\nHigh school diploma or GED equivalent, required\nPreferred Education and/or Experience\nOne year of related work experience, preferred\nExperience in home healthcare, medical billing, or patient intake (preferred).\nFamiliarity with insurance verification and reimbursement practices.\nKnowledge of medical terminology and durable medical equipment is a plus.\nSkills and Competencies\nAbility to interpret and respond to various forms of communication (verbal, written, visual)\nCapable of working independently and collaboratively within a team\nDemonstrated problem-solving, time management, and organizational skills\nExcellent verbal and written communication skills in English\nMaintain confidentiality and handle sensitive information with discretion\nStrong attention to detail and ability to multi-task effectively\nMachines, Equipment and Technical Abilities\nEmail transmission and communication\nInternet navigation and research\nMicrosoft applications; Outlook, Word and Excel\nOffice equipment; fax machine, copier, printer, phone and computer and/or tablet\nPhysical Demands\nAbility to lift and carry office and patient equipment (minimum 35 lbs)\nMay be required to drive a company vehicle, make home deliveries, and participate in on-call rotations\nMust be able to sit, stand, walk, talk, and listen for extended periods\nRegular contact with patients and equipment may involve exposure to contagious pathogens\nRequires close vision for reading small print on screens and paperwork\nBenefits\nGenerous paid time off and paid holidays\nOvertime pay for non-exempt positions (as applicable)\nCommission for Account Executives\nBonus and incentive opportunities\nFixed and variable car reimbursement for Area Managers and Account Executives\nCar, mileage, and telephone reimbursement (as applicable)\nEmployee discount and recognition programs\nEmployee Assistance Program (EAP)\n401(k), HSA, and FSA/Dependent Care FSA\nMedical, prescription, dental, and vision coverage\nLife insurance, disability, accidental death, identity protection, and legal services\nMeru Health mental health and Mercer SmartConnect Medicare programs\nLivongo Diabetes and High Blood Pressure programs\nHealthcare Bluebook and RX Savings Solutions programs\nHepatitis B (HEPB) and TB vaccinations\nMake the right movesubmit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.\nAll positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.\nFlorida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/\nEqual Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

","Customer Service Representative

Home Healthcare Intake & Insurance Verification

Rotech Healthcare Inc. is seeking a detail-orient...",[566],{"_458":459,"_454":567,"_452":568,"_456":569,"_484":570},"El Paso","El Paso, TX, United States, 79901","TX","79901",["B","2918211864"],"4 days ago","/jobs/2918211864-medical-equipment-customer-service-representative","El Paso, TX, United States","/jobs?location=El+Paso%2C+TX%2C+United+States",{"_435":434,"_439":577,"_468":469,"_460":461,"_248":578,"_446":564,"_433":434,"_113":442,"_437":199,"_438":199,"_470":469,"_448":199,"_449":579,"_431":585,"_471":472,"_436":129,"_485":572,"_476":586,"_487":442,"_488":587,"_490":491,"_492":588,"_494":495},["D",1773799200000],"Customer Service Representative

Home Healthcare Intake & Insurance Verification

Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verificationand thrive in a fast-paced, patient-centered environmentthis role offers the opportunity to make a meaningful impact every day. You'll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.\nEssential Job Duties and Responsibilities\nAbility to work cooperatively with others.\nAssist with office operations including supply monitoring, deposits, and batch reporting.\nCollaborate with outside agencies to resolve patient issues and ensure continuity of care.\nCommunicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.\nCoordinate documentation and service setup for respiratory products and medical equipment.\nDeal politely with patients and referral sources.\nMaintain organized records and referral logs in compliance with JCAHO and company standards.\nManage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).\nManage several tasks at once.\nMay be required to cover on call, drive a company vehicle and make deliveries to patient's homes.\nPredictable and regular attendance (arrive to work on time).\nPrepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.\nProvide technical assistance and support for walk-in and retail equipment requests.\nPerforms other duties as assigned.\nWhy Join Rotech?

Be part of a mission-driven team improving lives through home-based care.\nWork in a supportive environment with opportunities for growth and advancement.\nCompetitive compensation, benefits, and employee recognition programs.\nReady to help patients get the care they need at home? Apply today and join a team that puts people first.\nEmployment is contingent on:\nBackground check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.\nDrug screen (when applicable for the position)\nCompliance with healthcare facility credentialing process (when applicable for the position)\nValid driver's license in state of residence with a clean driving record (when applicable for the position)\nRequired Education and/or Experience\nHigh school diploma or GED equivalent, required\nPreferred Education and/or Experience\nOne year of related work experience, preferred\nExperience in home healthcare, medical billing, or patient intake (preferred).\nFamiliarity with insurance verification and reimbursement practices.\nKnowledge of medical terminology and durable medical equipment is a plus.\nSkills and Competencies\nAbility to interpret and respond to various forms of communication (verbal, written, visual)\nCapable of working independently and collaboratively within a team\nDemonstrated problem-solving, time management, and organizational skills\nExcellent verbal and written communication skills in English\nMaintain confidentiality and handle sensitive information with discretion\nStrong attention to detail and ability to multi-task effectively\nMachines, Equipment and Technical Abilities\nEmail transmission and communication\nInternet navigation and research\nMicrosoft applications; Outlook, Word and Excel\nOffice equipment; fax machine, copier, printer, phone and computer and/or tablet\nPhysical Demands\nAbility to lift and carry office and patient equipment (minimum 35 lbs)\nMay be required to drive a company vehicle, make home deliveries, and participate in on-call rotations\nMust be able to sit, stand, walk, talk, and listen for extended periods\nRegular contact with patients and equipment may involve exposure to contagious pathogens\nRequires close vision for reading small print on screens and paperwork\nBenefits\nGenerous paid time off and paid holidays\nOvertime pay for non-exempt positions (as applicable)\nCommission for Account Executives\nBonus and incentive opportunities\nFixed and variable car reimbursement for Area Managers and Account Executives\nCar, mileage, and telephone reimbursement (as applicable)\nEmployee discount and recognition programs\nEmployee Assistance Program (EAP)\n401(k), HSA, and FSA/Dependent Care FSA\nMedical, prescription, dental, and vision coverage\nLife insurance, disability, accidental death, identity protection, and legal services\nMeru Health mental health and Mercer SmartConnect Medicare programs\nLivongo Diabetes and High Blood Pressure programs\nHealthcare Bluebook and RX Savings Solutions programs\nHepatitis B (HEPB) and TB vaccinations\nMake the right movesubmit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.\nAll positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.\nEqual Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

",[580],{"_458":459,"_454":581,"_452":582,"_456":583,"_484":584},"Charlottesville","Charlottesville, VA, United States, 22911","VA","22911",["B","2918178469"],"/jobs/2918178469-medical-equipment-customer-service-representative","Charlottesville, VA, United States","/jobs?location=Charlottesville%2C+VA%2C+United+States","actionData","errors"]