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Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers, to improve sales, support all site operations to maximize profits, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.\nPosition Summary:\nMaximize customer satisfaction, perform cleaning duties, stock and handle products, perform cash handling and register operation duties.\nJob Responsibilities:\nMaximize Customer Satisfaction and Sales Improvement\nProvide quick, friendly service\nSuggest additional and promotional items, optimize time of self to ensure Customer Service Plus One\nHandle customer's questions, complaints, and returns quickly and appropriately or refer to Management\nPromote the use and benefits of the QD Card\nCash Handling/Reporting and Register Operations\nPerform shift and daily opening/closing activities as instructed/use of checklist\nPerform duties and follow policy on cash handling/reporting\nEnsure sales are recorded and cash is secure and accounted for as per policy\nEnsure alcohol/tobacco/lottery and lotto sales are appropriately handled\nSafety and Security\nEnsure internal and external store areas are kept free of safety hazards\nCorrect and report any safety or security violations, concerns, etc.\nReceiving, Stocking and Handling Products\nFace stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higher\nEnsure proper rotation of products\nRemove out-dates, damaged, and spoiled products\nReceive and check-in deliveries, lifting and organizing containers weighing up to 50 pounds\nVerify accuracy by comparing shipment to written order and report discrepancies in deliveries.\nVerify shelf tags (accurate, readable)\nMaintain storeroom and cooler stock neatly and orderly\nLift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside)\nServe and prepare ice cream cones/cups\nPrepare and package hot food for customers purchase if applicable\nLift and count returnable bottles and cans, stack neatly in designated area\nHandle open products appropriately and according to health regulations\nCooperate with other stores and company personnel\nDemonstrate respect for employees and the company\nReport to work as scheduled and in appropriate company uniform\nFollow through on assigned tasks, demonstrate urgency in getting things done\nComplete training assignments\nMaintain confidentiality of store personnel and operations\nSign in and out using time and attendance system\nKnow and follow policies and procedures\nEducation/Experience\nHigh School diploma or equivalent preferred\nRetail Customer Service experience preferred\nTraining\nMust complete the following within 60 days of hire\nNew Employee Orientation\nNew Employee Checklist\nRTO (Ready Training on-line)\nCSR Security\nMust have passing scores (80%) on all written tests\nAny additional training requested or required\nBecome cross trained in all attributes of the business\nPhysical Demands\nWilling to work flexible hours when needed\nAbility to communicate effectively with customers and other employees\nAbility to adapt to changing circumstances, personalities, locations, and hours\nLifting/moving up to 25 pounds on a regular basis\nRequires standing for long periods of time, climbing, bending, stretching, moving heavy objects (up to 50 pounds), frequently moving light objects, using cash register\nBend and scoop hard ice cream from bulk containers\nExposure to temperature extremes\nMental Demands and Responsibility\nEnter sales correctly into the register and make correct change, if applicable\nHandle multiple priorities quickly\nRead and follow policies and training information\nJudgment and decision making to handle questions or problems relating to people, equipment, products, etc.\nAbility to work with others\nAware of merchandising, safety/security and customer issues which need attention\nThis job description in no way states or implies that these are the only duties to be performed by this employee. Incumbents will be required to follow any other instruction and to perform any other duty as requested by the supervisor.\nRequirements:\nWeekend availability required\nMust pass criminal background check\nMust pass drug screen (excluding THC)\nSummary:\nBenefits Include:\n401k\nPaid Time Off\nPaid Training\nEmployee Loyalty Card Perks\nEmployee Fuel Discount\nAdditional Information:\nShift: 2nd and 3rd

","Customer Service Associate

Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-worke...","Customer Service Representative #27, 3332 E Lake Lansing",[555],{"_458":459,"_454":556,"_452":557,"_456":457,"_460":558},"East Lansing","East Lansing, MI, United States, 48823","48823",["B","2966038217"],"/jobs/2966038217-customer-service-representative-27-3332-e-lake-lansing","East Lansing, MI, United States","/jobs?location=East+Lansing%2C+MI%2C+United+States","/jobs?keyword=Customer+Service+Representative+%2327%2C+3332+E+Lake+Lansing",{"_435":434,"_439":565,"_470":471,"_462":463,"_248":566,"_446":567,"_433":434,"_113":568,"_437":199,"_438":199,"_472":471,"_448":199,"_449":569,"_431":574,"_473":474,"_436":129,"_487":488,"_478":575,"_489":568,"_490":576,"_492":493,"_494":577,"_496":578},["D",1774090800000],"Store32 Team Member

Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers, to improve sales, support all site operations to maximize profits, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.\nPosition Summary:\nMaximize customer satisfaction, perform cleaning duties, stock and handle products, perform cash handling and register operation duties.\nJob Responsibilities:\nMaximize Customer Satisfaction and Sales Improvement\nProvide quick, friendly service\nSuggest additional and promotional items, optimize time of self to ensure Customer Service Plus One\nHandle customer's questions, complaints, and returns quickly and appropriately or refer to Management\nPromote the use and benefits of the QD Card\nCash Handling/Reporting and Register Operations\nPerform shift and daily opening/closing activities as instructed/use of checklist\nPerform duties and follow policy on cash handling/reporting\nEnsure sales are recorded and cash is secure and accounted for as per policy\nEnsure alcohol/tobacco/lottery and lotto sales are appropriately handled\nSafety and Security\nEnsure internal and external store areas are kept free of safety hazards\nCorrect and report any safety or security violations, concerns, etc.\nReceiving, Stocking and Handling Products\nFace stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higher\nEnsure proper rotation of products\nRemove out-dates, damaged, and spoiled products\nReceive and check-in deliveries, lifting and organizing containers weighing up to 50 pounds\nVerify accuracy by comparing shipment to written order and report discrepancies in deliveries.\nVerify shelf tags (accurate, readable)\nMaintain storeroom and cooler stock neatly and orderly\nLift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside)\nServe and prepare ice cream cones/cups\nPrepare and package hot food for customers purchase if applicable\nLift and count returnable bottles and cans, stack neatly in designated area\nHandle open products appropriately and according to health regulations\nCooperate with other stores and company personnel\nDemonstrate respect for employees and the company\nReport to work as scheduled and in appropriate company uniform\nFollow through on assigned tasks, demonstrate urgency in getting things done\nComplete training assignments\nMaintain confidentiality of store personnel and operations\nSign in and out using time and attendance system\nKnow and follow policies and procedures\nEducation/Experience\nHigh School diploma or equivalent preferred\nRetail Customer Service experience preferred\nTraining\nMust complete the following within 60 days of hire\nNew Employee Orientation\nNew Employee Checklist\nRTO (Ready Training on-line)\nCSR Security\nMust have passing scores (80%) on all written tests\nAny additional training requested or required\nBecome cross trained in all attributes of the business\nPhysical Demands\nWilling to work flexible hours when needed\nAbility to communicate effectively with customers and other employees\nAbility to adapt to changing circumstances, personalities, locations, and hours\nLifting/moving up to 25 pounds on a regular basis\nRequires standing for long periods of time, climbing, bending, stretching, moving heavy objects (up to 50 pounds), frequently moving light objects, using cash register\nBend and scoop hard ice cream from bulk containers\nExposure to temperature extremes\nMental Demands and Responsibility\nEnter sales correctly into the register and make correct change, if applicable\nHandle multiple priorities quickly\nRead and follow policies and training information\nJudgment and decision making to handle questions or problems relating to people, equipment, products, etc.\nAbility to work with others\nAware of merchandising, safety/security and customer issues which need attention\nThis job description in no way states or implies that these are the only duties to be performed by this employee. Incumbents will be required to follow any other instruction and to perform any other duty as requested by the supervisor.\nRequirements:\nWeekend availability required\nMust pass criminal background check\nMust pass drug screen (excluding THC)\nSummary:\nBenefits Include:\n401k\nPaid Time Off\nPaid Training\nEmployee Loyalty Card Perks\nEmployee Fuel Discount\nAdditional Information\nShift: 1st and 2nd

","Store32 Team Member

Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers, to ...","Customer Service Representative #32, 686 Lansing Rd",[570],{"_458":459,"_454":571,"_452":572,"_456":457,"_460":573},"Charlotte","Charlotte, MI, United States, 48813","48813",["B","2959078821"],"/jobs/2959078821-customer-service-representative-32-686-lansing-rd","Charlotte, MI, United States","/jobs?location=Charlotte%2C+MI%2C+United+States","/jobs?keyword=Customer+Service+Representative+%2332%2C+686+Lansing+Rd",{"_435":434,"_439":580,"_470":471,"_462":463,"_248":566,"_446":567,"_433":434,"_113":568,"_437":199,"_438":199,"_472":471,"_448":199,"_449":581,"_431":583,"_473":474,"_436":129,"_487":584,"_478":585,"_489":568,"_490":576,"_492":493,"_494":577,"_496":578},["D",1773457200000],[582],{"_458":459,"_454":571,"_452":572,"_456":457,"_460":573},["B","2876151517"],"9 days ago","/jobs/2876151517-customer-service-representative-32-686-lansing-rd","actionData","errors"]