Salesforce Product Analyst Consultant
Elevance Health, Indianapolis, IN, United States
Salesforce Product Analyst Consultant
Location:
This position requires associates to be present in-office 1 - 2 days per week, fostering collaboration while allowing flexibility to promote productivity and work-life balance. We encourage a dynamic workplace that supports both structured engagement and virtual work. Alternate locations may be considered for candidates within commuting distance. Note: Candidates not within a reasonable commuting distance from the posted locations will not be considered for employment unless accommodation is granted as required by law. The
Salesforce Product Analyst Consultant
plays a crucial role in working with Business and IT stakeholders to understand needs, capturing and managing quality requirements that align with effective system solutions. How You Will Make an Impact: Engage with complex business requirements, craft epics and user stories while managing the backlog and conducting thorough issue research based on subject matter expertise and an understanding of business processes.
Collaborate closely with the business to analyze growth trends and to ensure critical data is leveraged for effective solutions.
Champion the voice of the customer, ensuring requirements are aligned with business needs and potential risks are mitigated.
Support strategic initiatives and lead the definition of system requirements, design, testing, training, and implementation support.
Work collaboratively with Business Owners, Product Managers, and/or Product Owners to capture, prioritize, and clarify business needs to meet stakeholder expectations.
Assist in analyzing functional business requirements to verify the design aligns with non-functional requirements.
Participate in Product Roadmap planning and all stages of the Software Development Life Cycle (SDLC).
Act as the primary interface with initiative teams, ensuring they have a clear understanding of requirements.
Contribute to the development of operational readiness documentation and training materials to facilitate system adoption and functionality usage.
Provide support during integration and acceptance testing phases as well as during implementation.
Demonstrate experience leading and collaborating in teams, proactively engaging with stakeholders at all levels.
Adhere to the established SDLC protocols while identifying opportunities for process improvements and innovation.
Utilize Agile principles to achieve deliverables and enhance communication.
Guide team members in a leadership capacity, serving as a subject matter expert.
Act as an advocate for change, exemplifying adaptability to various work styles and processes.
Minimum Requirements: BA/BS degree with a minimum of 6 years of experience in analysis, project management, and a working knowledge of mainframe computer hardware and operating systems; or equivalent education and experience.
Preferred Experience, Skills, and Capabilities: Excellent communication, facilitation, analytical, and data-driven skills to define requirements and drive metrics-based outcomes.
Proficiency in project management and documentation tools (e.g., JIRA, Microsoft Teams) with a keen attention to detail in tracking progress and documentation.
Collaborative, adaptable, and solutions-oriented when interacting with cross-functional teams consisting of both developers and business stakeholders.
Familiarity with SAFe/Agile practices.
Experience with CRM and sales tools (e.g., Salesforce) is required.
A background in the health insurance industry is preferred.
Elevance Health is committed to improving lives and communities and is a Fortune 25 company aiming to simplify healthcare. We seek passionate leaders at all organizational levels who are dedicated to making a significant impact on our members and the communities we serve. At Elevance Health, we strive to create a culture that nurtures personal and professional growth while advancing our strategic goals. Our values and behaviors are integral to our culture, driving success for our consumers, associates, communities, and business. We offer competitive rewards including merit increases, paid holidays, Paid Time Off, incentive bonuses, medical/dental/vision benefits, 401(k) plans with matching, stock purchase plans, life insurance, wellness programs, and financial education resources, among others. Please be informed that Elevance Health requires COVID-19 vaccination for candidates in certain patient/member-facing roles. Offers will be rescinded for candidates who are not vaccinated without a valid exemption. Elevance Health is an Equal Employment Opportunity employer; all qualified applicants will be considered without regard to protected characteristics. We welcome applicants needing accommodation during the application process to reach out for assistance. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.
This position requires associates to be present in-office 1 - 2 days per week, fostering collaboration while allowing flexibility to promote productivity and work-life balance. We encourage a dynamic workplace that supports both structured engagement and virtual work. Alternate locations may be considered for candidates within commuting distance. Note: Candidates not within a reasonable commuting distance from the posted locations will not be considered for employment unless accommodation is granted as required by law. The
Salesforce Product Analyst Consultant
plays a crucial role in working with Business and IT stakeholders to understand needs, capturing and managing quality requirements that align with effective system solutions. How You Will Make an Impact: Engage with complex business requirements, craft epics and user stories while managing the backlog and conducting thorough issue research based on subject matter expertise and an understanding of business processes.
Collaborate closely with the business to analyze growth trends and to ensure critical data is leveraged for effective solutions.
Champion the voice of the customer, ensuring requirements are aligned with business needs and potential risks are mitigated.
Support strategic initiatives and lead the definition of system requirements, design, testing, training, and implementation support.
Work collaboratively with Business Owners, Product Managers, and/or Product Owners to capture, prioritize, and clarify business needs to meet stakeholder expectations.
Assist in analyzing functional business requirements to verify the design aligns with non-functional requirements.
Participate in Product Roadmap planning and all stages of the Software Development Life Cycle (SDLC).
Act as the primary interface with initiative teams, ensuring they have a clear understanding of requirements.
Contribute to the development of operational readiness documentation and training materials to facilitate system adoption and functionality usage.
Provide support during integration and acceptance testing phases as well as during implementation.
Demonstrate experience leading and collaborating in teams, proactively engaging with stakeholders at all levels.
Adhere to the established SDLC protocols while identifying opportunities for process improvements and innovation.
Utilize Agile principles to achieve deliverables and enhance communication.
Guide team members in a leadership capacity, serving as a subject matter expert.
Act as an advocate for change, exemplifying adaptability to various work styles and processes.
Minimum Requirements: BA/BS degree with a minimum of 6 years of experience in analysis, project management, and a working knowledge of mainframe computer hardware and operating systems; or equivalent education and experience.
Preferred Experience, Skills, and Capabilities: Excellent communication, facilitation, analytical, and data-driven skills to define requirements and drive metrics-based outcomes.
Proficiency in project management and documentation tools (e.g., JIRA, Microsoft Teams) with a keen attention to detail in tracking progress and documentation.
Collaborative, adaptable, and solutions-oriented when interacting with cross-functional teams consisting of both developers and business stakeholders.
Familiarity with SAFe/Agile practices.
Experience with CRM and sales tools (e.g., Salesforce) is required.
A background in the health insurance industry is preferred.
Elevance Health is committed to improving lives and communities and is a Fortune 25 company aiming to simplify healthcare. We seek passionate leaders at all organizational levels who are dedicated to making a significant impact on our members and the communities we serve. At Elevance Health, we strive to create a culture that nurtures personal and professional growth while advancing our strategic goals. Our values and behaviors are integral to our culture, driving success for our consumers, associates, communities, and business. We offer competitive rewards including merit increases, paid holidays, Paid Time Off, incentive bonuses, medical/dental/vision benefits, 401(k) plans with matching, stock purchase plans, life insurance, wellness programs, and financial education resources, among others. Please be informed that Elevance Health requires COVID-19 vaccination for candidates in certain patient/member-facing roles. Offers will be rescinded for candidates who are not vaccinated without a valid exemption. Elevance Health is an Equal Employment Opportunity employer; all qualified applicants will be considered without regard to protected characteristics. We welcome applicants needing accommodation during the application process to reach out for assistance. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.