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Produce Clerk

Regis Corporation, Mccomb, MS, United States


Position Overview To deliver more than is expected to my customers by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can, and leaving the customer with an impression so satisfying that no competitor is an acceptable alternative.

What I Do

Support produce department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools.

Support replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation.

Support merchandising and sales floor standards including proper stocking, rotation, signing, setting and maintaining displays, sampling and overall department procedures.

Support fresh food preparation and production including maintaining food safety standards, food preparation and production requirements, cool standards and maintaining service counters.

Clearly define issues upfront and use critical thinking skills and logic to effectively obtain answers through a conscious and organized manner (Problem Solving).

Consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others (Safety/Quality Orientation).

How I Do It

Build and nurture relationships with others by taking a personal interest in their concerns, treating them fairly, respectfully, and sincerely, and empathizing with emotions.

Demonstrate conscientiousness by being responsible, thorough, dependable, compliant with policies, attending regularly, adhering to dress code, ensuring a safe work environment, and willing to complete other duties.

Provide excellent customer service and hospitality, removing barriers to service, actively seeking ways to help others, and following SMILE Program guidelines.

Act with integrity, honesty, and appropriate values, beliefs, and business ethics.

Maintain professionalism by holding oneself accountable, with a “no excuses” approach, working in the best interest of Harps.

Why I Do It

Customer focus: anticipate and recognize customer needs, remain dedicated to exceeding expectations, use customer information to improve products and services, continually strive to improve service.

Respecting Others/Citizenship: encourage teamwork, support and facilitate colleagues, defend them when appropriate, promote cooperation and trust, show high concern for rights, values, worth of others, treat them fairly, and empathize.

Supporting Harps’ Mission Statement: strive daily to exceed customers’ expectations to support the mission of providing best overall value, competitive prices, product quality and freshness, friendly service and cleanliness.

Position Requirements

Must be at least eighteen (18) years old

High school diploma or G.E.D. equivalent preferred

Ability to work flexible schedule including evenings, weekends and holidays as needed

Adaptable to different situations and able to respond with flexibility to shifting priorities and rapid change

Ability to interpret, understand and follow instructions

Ability to complete tasks in a timely manner

Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 60 pounds without assistance

Frequently reaches overhead and below the knees, including pushing, pulling, bending, stooping, crouching and twisting with or without bearing weight; squatting, kneeling, climbing, and/or crawling may be required occasionally

Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning

Stands and/or walks continuously throughout shift

Visually locates merchandise and other objects, as well as verifies information, often in small print

May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as inside work with variations in heat, cold, dust and humidity

May be exposed to cleaning solvents and chemicals

May be exposed to latex, eggs, nuts, soy and wheat

Employment at Harps may be contingent upon completion and our evaluation of PEP survey, drug screen, employment reference check and criminal background check

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