Retail Parts Specialist - Parts Department
Oakboro Tractor and Equipment, Oakboro, NC, United States
Benefits:
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Training & development
Job Posting – Formal Request Position Title:
Retail Parts Specialist (Stand-Alone Retail Counter)
Location:
Oakboro Tractor and Equipment – Oakboro, NC 28129
Department:
Parts – Retail Counter
Reports To:
Parts Manager
Employment Type:
Full-Time, Non-Exempt
Posting Date:
January 2026
Application Deadline:
Open until filled
Company Overview Oakboro Tractor and Equipment, an independent, high-growth dealership representing Bobcat, Grasshopper, STIHL, ECHO, and Husqvarna, is scaling our flagship store in Oakboro, NC. Recent growth has prompted the addition of another member to our Parts Support Team.
Our company is built on the foundational values of honesty and integrity, where customers are our #1 priority and our employees are the ones who make that promise real every day — every piece of equipment, every relationship, every time.
Position Summary This is a dedicated retail parts position — focusing only on walk-in and established commercial account customers. You own the walk-in and phone-in retail parts sales, coordinated daily OEM ordering, receiving, stocking, and customer delivery for the Oakboro community. Your counter is the first and last impression most customers have of our store.
Primary Responsibilities
Greet every walk-in and answer every phone call within 10 seconds
Identify exact parts from customer descriptions, photos, VIN/serial numbers, or over-the-phone troubleshooting
Build and transmit daily OEM orders to Bobcat, Grasshopper, Husqvarna, STIHL, ECHO, Kawasaki, Kohler, Briggs, etc.
Receive, verify, bin, and price incoming shipments the same day
Maintain a fully stocked, well labeled retail floor and overstock area
Handle special-order parts from request to customer notification and delivery
Process cash, credit, and account payments with zero errors
Cross Sell filters, blades, chains, oils, batteries, and accessories as possible
Keep the retail counter and customer waiting area spotless and welcoming
Assist with cycle counts and annual inventory
Important This role does not pull parts for the service technicians. A separate internal parts team supports the shop.
Required Qualifications
Minimum 3 years retail parts counter experience (equipment, powersports, ag, or automotive)
Expert at reading illustrated parts lookups (IPL) for all our brands
Lightning-fast and accurate in dealership software (we use ASPEN)
Outstanding phone presence and in-person customer service skills
Mechanical aptitude strong enough to explain technical parts to both homeowners and commercial contractors
Ability to lift 50–70 lbs repeatedly and safely operate a forklift (we certify you)
Preferred Qualifications
Previous retail parts experience at a Bobcat, STIHL, Grasshopper, or Husqvarna dealer
STIHL Bronze/Silver or Husqvarna parts certification
Bilingual (English/Spanish) a major plus in the Oakboro market
Compensation & Benefits
Annual base salary: $15-$25/hr (experience-based)
Paid time off + major holidays
Growth path: Retail Parts Specialist → Parts Manager → Owner-Operator Academy
Work Schedule Monday – Friday 8:00 AM – 5:00 PM
Seasonal Rotating Saturdays 8:00 AM – 12:00 PM
How to Apply Email resume to: info@oakborotractor.com
Subject line: Retail Parts Specialist – Carthage – [Your Name]
Or drop off in person at our Oakboro store.
Oakboro Tractor and Equipment is an equal opportunity employer.
#J-18808-Ljbffr
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Training & development
Job Posting – Formal Request Position Title:
Retail Parts Specialist (Stand-Alone Retail Counter)
Location:
Oakboro Tractor and Equipment – Oakboro, NC 28129
Department:
Parts – Retail Counter
Reports To:
Parts Manager
Employment Type:
Full-Time, Non-Exempt
Posting Date:
January 2026
Application Deadline:
Open until filled
Company Overview Oakboro Tractor and Equipment, an independent, high-growth dealership representing Bobcat, Grasshopper, STIHL, ECHO, and Husqvarna, is scaling our flagship store in Oakboro, NC. Recent growth has prompted the addition of another member to our Parts Support Team.
Our company is built on the foundational values of honesty and integrity, where customers are our #1 priority and our employees are the ones who make that promise real every day — every piece of equipment, every relationship, every time.
Position Summary This is a dedicated retail parts position — focusing only on walk-in and established commercial account customers. You own the walk-in and phone-in retail parts sales, coordinated daily OEM ordering, receiving, stocking, and customer delivery for the Oakboro community. Your counter is the first and last impression most customers have of our store.
Primary Responsibilities
Greet every walk-in and answer every phone call within 10 seconds
Identify exact parts from customer descriptions, photos, VIN/serial numbers, or over-the-phone troubleshooting
Build and transmit daily OEM orders to Bobcat, Grasshopper, Husqvarna, STIHL, ECHO, Kawasaki, Kohler, Briggs, etc.
Receive, verify, bin, and price incoming shipments the same day
Maintain a fully stocked, well labeled retail floor and overstock area
Handle special-order parts from request to customer notification and delivery
Process cash, credit, and account payments with zero errors
Cross Sell filters, blades, chains, oils, batteries, and accessories as possible
Keep the retail counter and customer waiting area spotless and welcoming
Assist with cycle counts and annual inventory
Important This role does not pull parts for the service technicians. A separate internal parts team supports the shop.
Required Qualifications
Minimum 3 years retail parts counter experience (equipment, powersports, ag, or automotive)
Expert at reading illustrated parts lookups (IPL) for all our brands
Lightning-fast and accurate in dealership software (we use ASPEN)
Outstanding phone presence and in-person customer service skills
Mechanical aptitude strong enough to explain technical parts to both homeowners and commercial contractors
Ability to lift 50–70 lbs repeatedly and safely operate a forklift (we certify you)
Preferred Qualifications
Previous retail parts experience at a Bobcat, STIHL, Grasshopper, or Husqvarna dealer
STIHL Bronze/Silver or Husqvarna parts certification
Bilingual (English/Spanish) a major plus in the Oakboro market
Compensation & Benefits
Annual base salary: $15-$25/hr (experience-based)
Paid time off + major holidays
Growth path: Retail Parts Specialist → Parts Manager → Owner-Operator Academy
Work Schedule Monday – Friday 8:00 AM – 5:00 PM
Seasonal Rotating Saturdays 8:00 AM – 12:00 PM
How to Apply Email resume to: info@oakborotractor.com
Subject line: Retail Parts Specialist – Carthage – [Your Name]
Or drop off in person at our Oakboro store.
Oakboro Tractor and Equipment is an equal opportunity employer.
#J-18808-Ljbffr