Sr. Account Manager - Active Beauty
Givaudan, New York, NY, United States
Job Title: Senior Account Manager – Active Beauty
Location: New York City, NY
Reporting To: Head of Sales - Active Beauty, NOAM
Senior Account Manager – Active Beauty responsible for managing assigned accounts to achieve revenue, gross profit, and growth targets. The role involves account planning, forecasting, pricing, and execution of customer projects from brief through production and launch, while coordinating cross‑functional teams and maintaining relationships with customer stakeholders.
Responsibilities
Account Management and Customer Engagement
Manage assigned accounts to meet revenue, gross profit, and growth targets.
Maintain relationships with customer decision‑makers, influencers, and partners.
Develop understanding of customer strategies, positioning, strengths, weaknesses, and competition.
Ensure participation in core listings and targeted customer briefs.
Identify and pursue new business opportunities and support retention of existing business.
Promote value propositions, including the latest Active and Specialties Ingredients, with a scientific biology angle.
Monitor competitor activity and market conditions.
Manage customer submissions, follow‑ups, and transition of projects to production and launch.
Manage customer issues and track resolution status.
Support Customer Care in supply chain coordination and Credit Management in receivables collection.
Business Planning and Commercial Execution
Develop, review, and build Account and Category Plans, including forecasts and budgets.
Apply strategic planning, budgeting, and forecasting processes to support account performance.
Monitor Goals (sales, gross profit, win rate) and take corrective actions when targets are not met.
Lead pricing discussions according to company guidelines and ensure implementation of agreements.
Apply cost‑to‑serve considerations to support profitability and resource allocation.
Understand profitability drivers, including raw material cost impact.
Manage financial aspects of accounts, including forecasting and pricing models.
Support implementation of pricing agreements and commercial terms.
Leadership and Project Execution
Coordinate teams (R&D, Marketing, Consumer Research, Applications).
Present account plans and project updates to company partners.
Lead brief handling processes and ensure completion of required functional steps.
Coordinate internal resources to support efficient delivery of customer solutions.
Deliver presentations to all partners.
Work with international teams to support account goals.
Follow company policies and regulatory and EHS requirements.
Your Professional Profile Includes
Bachelor's degree or equivalent experience, a scientific background in biology, biochemistry, biotechnology preferred; MBA preferred.
10+ years of professional experience.
6+ years of experience in a related industry or functional role.
Experience managing customer accounts.
Experience coordinating teams.
Experience with pricing discussions and contract terms.
Experience with forecasting, budgeting, and financial tracking.
Present information to all partners.
English proficiency (written and verbal).
Knowledge of market dynamics, customer strategies, and competitor activity.
Industry knowledge relevant to product, applications, or technical processes.
Compensation and Benefits The established salary range for this position is $155,000–$185,000. Actual compensation will depend on individual qualifications. Medical, dental, and vision coverage and a high‑matching 401(k) retirement plan are provided.
#LI-Onsite
At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives. You work within an inspiring teamwork culture – where you can thrive, collaborate, and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual’s voice is valued and has the power to shape our world. Join us in making a difference together.
#J-18808-Ljbffr
Responsibilities
Account Management and Customer Engagement
Manage assigned accounts to meet revenue, gross profit, and growth targets.
Maintain relationships with customer decision‑makers, influencers, and partners.
Develop understanding of customer strategies, positioning, strengths, weaknesses, and competition.
Ensure participation in core listings and targeted customer briefs.
Identify and pursue new business opportunities and support retention of existing business.
Promote value propositions, including the latest Active and Specialties Ingredients, with a scientific biology angle.
Monitor competitor activity and market conditions.
Manage customer submissions, follow‑ups, and transition of projects to production and launch.
Manage customer issues and track resolution status.
Support Customer Care in supply chain coordination and Credit Management in receivables collection.
Business Planning and Commercial Execution
Develop, review, and build Account and Category Plans, including forecasts and budgets.
Apply strategic planning, budgeting, and forecasting processes to support account performance.
Monitor Goals (sales, gross profit, win rate) and take corrective actions when targets are not met.
Lead pricing discussions according to company guidelines and ensure implementation of agreements.
Apply cost‑to‑serve considerations to support profitability and resource allocation.
Understand profitability drivers, including raw material cost impact.
Manage financial aspects of accounts, including forecasting and pricing models.
Support implementation of pricing agreements and commercial terms.
Leadership and Project Execution
Coordinate teams (R&D, Marketing, Consumer Research, Applications).
Present account plans and project updates to company partners.
Lead brief handling processes and ensure completion of required functional steps.
Coordinate internal resources to support efficient delivery of customer solutions.
Deliver presentations to all partners.
Work with international teams to support account goals.
Follow company policies and regulatory and EHS requirements.
Your Professional Profile Includes
Bachelor's degree or equivalent experience, a scientific background in biology, biochemistry, biotechnology preferred; MBA preferred.
10+ years of professional experience.
6+ years of experience in a related industry or functional role.
Experience managing customer accounts.
Experience coordinating teams.
Experience with pricing discussions and contract terms.
Experience with forecasting, budgeting, and financial tracking.
Present information to all partners.
English proficiency (written and verbal).
Knowledge of market dynamics, customer strategies, and competitor activity.
Industry knowledge relevant to product, applications, or technical processes.
Compensation and Benefits The established salary range for this position is $155,000–$185,000. Actual compensation will depend on individual qualifications. Medical, dental, and vision coverage and a high‑matching 401(k) retirement plan are provided.
#LI-Onsite
At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives. You work within an inspiring teamwork culture – where you can thrive, collaborate, and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual’s voice is valued and has the power to shape our world. Join us in making a difference together.
#J-18808-Ljbffr